Dyson · 17 hours ago
Sales & Service Technician
Las Vegas, NV
Full-time
Onsite
New Grad, Entry Level
0+ years expDyson, a global beauty and technology enterprise, is seeking a Sales & Service Technician to join their Customer Service team. The role involves diagnosing, troubleshooting, and repairing Dyson products while providing excellent customer service and promoting sales opportunities.
Consumer ElectronicsElectronicsProduct Design
Responsibilities
Responsible for the proper diagnosis, troubleshooting and repair of Dyson customer products to include vacuums, fans, air purifiers, hair-dryers and other products
Properly manage parts usage and inventory as required and/or directed
Communicate information on other Dyson products to promote cross-selling opportunities and services to existing customers to drive revenue and achieve conversion rates
Input customer sales information into Dyson POS system in order to process orders efficiently
Submit daily/weekly reports of products and customers serviced; complete other reporting as necessary
Ensure all process activity is communicated and Dyson service levels are understood and exercised
Assist Service Team in escalated repair instances
Qualification
Required
6+ months in a customer service and/or sales related position
High level ability to troubleshoot product faults and provide proper resolution
Strong written, verbal and interpersonal communication skills
Strong presentation skills required
Experience using Microsoft Office, including Word, Outlook, and Excel required
Ability to lift and move up to 50 lbs
High School Diploma or equivalent required
Must be at least 18 years of age
Preferred
Basic electrical and mechanical knowledge preferred
SharePoint experience a plus
Benefits
401K with up to a 4% match
Company paid Life Insurance and AD&D
Flexible Savings Account (FSA) and Health Savings Account (HSA)
Competitive Paid Time Off Benefits including Separate Holiday, Sick, and Vacation Time
Pre-tax Commuter Benefits (applicable areas only)
Generous Child Care Leave Program
Wellness Program
Employee Assistance Program
Generous Dyson Product Discounts
Multi-Level Healthcare Coverage Options
Vision & Dental Coverage
Company paid Short-Term and Long-Term Disability
Company
Dyson
Dyson is a global technology company that designs iconic reinventions that work, perform and look very different.
10001+ employees
H1B Sponsorship
Dyson has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2021 (1)
Funding
Current Stage
Late StageLeadership Team
Hanno Kirner
Chief Executive Officer
James Rowan
Chief Operating Officer
Recent News
2026-01-05
Company data provided by crunchbase