Melecs EWS GmbH · 5 days ago
Sales Manager US / Full-time - Associate
Auburn Hills, MI
Full-time
Hybrid
Entry Level
2+ years expMelecs EWS GmbH is seeking a Sales Manager US to support the Global Sales Manager and Global Account Manager throughout the customer lifecycle. This role involves acquiring new customers and ensuring customer satisfaction while coordinating activities within the corporate framework.
ElectronicsIndustrialManufacturing
Hiring Manager
Melanie Primeßnig
Responsibilities
According to the framework and the definition of the GSAM / BU as a "strategic driver", the employee has responsibility to ensure compliance with the requirements placed on the products
Sales Manager US has power and responsibility of escalation in case of deviation (according escalation path)
Customer's representative according to Global SAM organizational plan (IATF16949:2016 - 5.3.1)
Support during the acquisition of new focus customers in coordination with the Global Sales Manager and support of Business Development with respective customers in coordination with the Global Account Manager -Support:
In achieving the Volume Growth (Sales)
In achieving gross margin II to SOP for R&D projects & the collection of payment milestones
With general terms and conditions in customer contracts (payment terms for series deliveries, ....)
In the event of escalation
In the execution of projects up to SOP
Focus customers have to fulfill the Melecs framework and should serve global sales markets
Manage all change request (internal and external) in coordination with the Global SM/AM
Act and work in line with Melecs corporate frameworks and process model
KPI‘s:
Order income
Pipeline to reach BU-Target-Volumes
Contractual agreements in accordance with the frame
Manage Customer Score Card: maintain status A-supplier
No action/decision which could lead to product re-calls
Working capital: no overdue account receivables and no excess material through wrong material planning
Product phase-out: no obsolete material
Execute and communicate change requests in a timely manner and to customer expectations
CMII-Margin at agreed level
Successfully execute plans while engaging the broader Melecs organization, (as required) while continually improving customer satisfaction
Constantly monitor and analyze existing and potential customer(s), in order to identify important changes, opportunities and potential risks and take the appropriate action in a timely manner according to the business environment
Maintain existing customer relationships as a competent partner and support Global Sales/Account Manager to expand portfolio by gaining new projects/customers. Build customer network (360 ° radar) and generate "Promotors" at customer side
Internal and external support for the Global SM/AM of Melecs (customer meetings, escalations, RFQs,...)
Support Global Account Manager in the preparation of relevant data for annual price negotiation
Support of the Global SM/AM with the punctual processing/preparation of RFQ's under integration of the necessary, internal resources (CBD, offer preparation), coordinating of the support departments + appropriate archiving and filing according to the folder structure template
Support in the planning, execution and follow-up of customer visits and integration of the necessary internal departments (preparation of presentations, preparation of summaries/meeting minutes, etc.)
Support in ensuring planning and implementation of the global Sales/Account strategy - Strategic planning (regions, customer business units, portfolio) --> Perform analyses and preparatory work for focus customers (locations, business model and strategy, preparation for potential analysis, etc.)
Support in the preparation of analyses for potential markets and prepare possible ways to entry
Support in contract management, preparation of deviation matrix, requesting feedback from customers
Process customer inquiries (Request For Information) and follow internal processes to support customer offers according to Market to Order Process. (VA0172). Involve Global Sales/Account Manager according Responsibility Matrix (e.g. RFQ, volume expansion)
Act in line with existing customer contracts (T's&C's, Quality agreement, Supply Agreements, …)
Trade fair support & reporting (trade fair contact management, stand support and follow-up correspondence)
Qualification
Required
Associates' degree in business or administration from an accredited two-year junior college; or one to two years related experience and/or training; or equivalent combination of education and experience and minimum of two (2) years of work experience
Experience or training in electrical or EMS manufacturing an advantage but not a requirement
Ability to read, analyze, and interpret general business periodicals, professional journals, or technical procedures
Ability to write reports and business correspondence
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages
Ability to do cost accounting, budgeting, controlling and investment calculations
Ability to solve practical problems
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
Driver's license
Exceptional customer service, interpersonal, and communication skills
Ability to exhibit discretion and good judgment
Excellent organizational skills, strong initiative, and the ability to work independently
Strong ability to be adaptable and versatile
Exceptional verbal and written skills
Strong negotiation skills
Problem management capabilities
Working knowledge with standard office tools (presentations, spreadsheets, word processing) and used of ERP systems (e.g. SAP)
Benefits
Room for professional growth and advancement
Healthcare coverage
Paid vacation time
Hybrid working
Company
Melecs EWS GmbH
Melecs EWS GmbH is - with a turnover of 486 million euros and more than 1800 employees - the largest electronics engineering and manufacturing service provider (E2MS) with Austrian roots and has more than 25 years of experience.
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase