Nike · 5 hours ago
Partner Service and Experience Manager
United States
Full-time
Remote
Entry, Mid Level
1+ years expNike is a leading global brand in sportswear and equipment, and they are seeking a Partner Service and Experience Manager to lead the transformation agenda for Marketplace Partners. This role involves operationalizing new ways of working, creating training plans, and developing business models to enhance partner relationships and consumer experiences.
ApparelE-CommerceFashionLifestyleProduct DesignRetailSporting Goods
Responsibilities
Lead the physical, digital, and online to offline transformation agenda for the Marketplace Partners, serving consumer teams directly from centralized resource to supporting and enabling Marketplace Units Nike Partnership Transformation resources
Foster test and learn environments for new capabilities and the holistic experience in collaboration with key partners
Operationalize the new way of working leveraging guardrails, playbooks and best practices for how to serve and manage Nike’s Partners consistently
Track with consistent KPI’s to establish success and opportunities to learn and evolve
Partner with Global PT to Inform project management scope for new partner relationships and models and how to ‘ready’ for activation
Decide the prioritization of holistic experiences, such as elevated existing, accelerated scaling through best practice sharing and new experiences defined by CxFop Priorities
Decide how to adopt and scale Global PT guardrails and playbooks, a consistent approach for serving and managing partners for geo activation and support with best practice sharing
Build new business models in service to our aspirations and strategy
Create and implement training plans for all Nike Partners
Ensure seamless communications between territory, Geography and Global teams
Develop marketplace mapping frameworks
Use data insights to create new business models
Create new business models including but not limited to online to offline strategies
Drive and enable the strategy
Qualification
Required
Bachelor's degree in Marketing or Business and one (1) year of experience in the job offered or in a marketing-related occupation
No degree and three (3) years of progressive experience in the job offered or in a marketing-related occupation
Experience must include: Consumer profiling
Marketplace mapping
Business and Data analysis
Data reporting
Trend analysis
Forecasting and budgeting
Project management
Retail planning
Visual merchandising
Partner management
Tableau
Benefits
Telecommuting is available from anywhere in the U.S., except from AK, AL, AR, DE, HI, IA, ID, IN, KS, KY, LA, MT, ND, NE, NH, NM, NV, OH, OK, RI, SD, VT, WV, and WY.
We offer a number of accommodations to complete our interview process including screen readers, sign language interpreters, accessible and single location for in-person interviews, closed captioning, and other reasonable modifications as needed.
Company
Nike
Nike is a retail brand that provides the sale of apparel, footwear, sports equipment, and accessory products.
10001+ employees
H1B Sponsorship
Nike has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (340)
2024 (302)
2023 (328)
2022 (543)
2021 (426)
2020 (253)
Funding
Current Stage
Public CompanyTotal Funding
$239MKey Investors
Pershing Square Capital Management
2024-08-17Post Ipo Equity· $239M
1980-12-02IPO
Leadership Team
Elliott Hill
President and Chief Executive Officer
Muge Erdirik Dogan
EVP & Chief Technology Officer, NIKE, Inc.
Recent News
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2026-01-11
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2026-01-09
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