Roadrunner · 2 days ago
OS&D Technician
Romeoville, IL
Full-time
Onsite
Entry Level
$18/hr - $22/hr
2+ years expRoadrunner is a top-tier LTL industry leader focused on building a winning culture and offering differentiated services. The OS&D Technician will assist shippers and service partners with lost or damaged freight, ensuring effective communication and resolution of issues.
LogisticsSupply Chain ManagementTransportation
Responsibilities
Answer OS&D calls from shippers
Try to locate lost freight; perform dock checks for lost freight
Handle the disposition of the OS&D freight with the shipper
Execute on hands and refusals
Maintain the OS&D freight on the dock for final disposition
Complete all necessary paperwork
Participates in proactive team efforts to achieve departmental and company goals
Performs routine duties with minimal supervision following standard practices or procedures; occasional check of work while in progress; work is reviewed upon completion
Qualification
Required
High school diploma or general education degree (GED); two years of experience in OS&D and/or customer service
Relies on written and verbal communication
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence
Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization
Communicates internally with customers, agents, service center and corporate personnel and externally with terminals, sales force, and customers
Intermediate personal computer skills, including electronic mail, routine database activity, word processing, spreadsheet, graphics, etc
Proficient typing, filing and ten key skills
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Ability to compute rate, ratio, and percent and to draw and interpret bar graphs
Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form
Ability to deal with problems involving several concrete variables in standardized situations
Ability to prioritize tasks
Ability to handle multiple tasks and projects simultaneously
Preferred
Preferred knowledge of AS/400 and Microsoft Office
Benefits
PTO
Paid Holidays
Medical Insurance
Dental Insurance
Vision Insurance
Life Insurance
401k
Company
Roadrunner
Roadrunner is a logistics and transportation service provider for short and long haul business transportation.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$50MKey Investors
Emerge VC
2024-11-22Acquired
2021-03-25Private Equity· $50M
Leadership Team
F
Frank Hurst
President
Recent News
Digital Commerce 360
2025-10-07
2025-09-12
Company data provided by crunchbase