Children's Healthcare of Atlanta · 1 month ago
Applications Analyst - Professional Billing
Brookhaven, GA
Full-time
Onsite
Entry, Mid Level
2+ years expChildren’s Healthcare of Atlanta is one of the nation’s leading children’s hospitals, committed to putting people first and making a difference in children's health. The Applications Analyst - Professional Billing role involves implementing and supporting clinical technology applications, advocating for user needs, and coordinating support requests to ensure safe patient care.
ChildrenHealth CareNon Profit
Responsibilities
Functions as business partner with service lines, departments, individuals, and coworkers
Develops in-depth knowledge of system capabilities, applications, and processes to function effectively as an educator and expert for system users
Participates actively in routine meetings with department heads and/or superusers to identify, document, and prioritize their needs
Performs rounds with departments to maintain casual interface with individuals and focus on relationship-building
Coordinates operational and capital project requests with appropriate Information Systems & Technology and operational teams
Acts as contact point with Information Systems & Technology regarding system down time
Provides technical support services
Provides Epic and other applications software support, file maintenance, and build for break-fixes, optimizations, special updates, upgrades, and implementations
Provides assessment, coordination, documentation, release note review, testing, and implementation of programming, upgrade, and project requests
Maintains strong and positive relationships with all application vendors
Provides on-call coverage as scheduled
Provides project management services and support
Follows Information Systems & Technology project management protocol
Advocates user perspective and focuses on ensuring a comprehensive support plan and documentation
Works with end users to navigate the project request process
Ensures compliance with Information Systems & Technology, Children’s Healthcare of Atlanta, Joint Commission, and Health Insurance Portability and Accountability Act guidelines, policies, and procedures
Provides system solutions in accordance with regulatory guidelines
Follows prescribed change management and time reporting processes and documentation requirements
Responds to support calls within designated times according to priority and provides regular updates until resolution
Provides and communicates clear documentation for support, status, and issues resolutions
Remains current on Epic new version training for all applicable Epic certifications (if Epic)
Qualification
Required
2 years of experience in application, modules, or equivalent systems in an operationally related business
College degree in operationally related area or equivalent experience
Certification as applicable to position
Proven strong oral and written communication skills with a diverse population
Proven organizational, problem-solving, analytical, and time management skills
Strong interpersonal skills to interact positively and productively with teams across organizational lines
Creative problem-solver with strong focus on achieving objectives within prescribed timelines while maintaining quality standards and organization requirements
Flexibility to manage multiple initiatives and shift priorities based on business needs
Ability to perform job duties independently with minimal supervision
Preferred
Experience in healthcare
Company
Children's Healthcare of Atlanta
Children’s Healthcare of Atlanta is a non-profit private foundation that focuses on healthcare for children.
10001+ employees
H1B Sponsorship
Children's Healthcare of Atlanta has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (4)
2023 (5)
2021 (1)
Funding
Current Stage
Late StageTotal Funding
$5.12MKey Investors
Hyundai Hope On Wheels
2025-12-03Series Unknown· $0.37M
2023-08-25Grant· $0.12M
2022-09-27Grant· $0.3M
Leadership Team
Frank Grogan
Endpoint Engineering Team Lead - Mobility
M
Michele Silagy
Director Of Recruiting
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