Customer Service Representative jobs in United States
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Limitless East Marketing ยท 3 hours ago

Customer Service Representative

Limitless East Marketing is seeking a dedicated and enthusiastic Customer Service Representative to join their dynamic team. In this role, you will be the first point of contact for customers, providing exceptional service and support to ensure a positive experience with the company.

Marketing & Advertising

Responsibilities

Handle incoming customer inquiries via phone, email, and chat in a professional and courteous manner
Resolve customer issues and complaints effectively and efficiently, ensuring customer satisfaction
Provide accurate product information, including pricing, features, and availability, to customers
Maintain detailed records of customer interactions and transactions in our database
Collaborate with other departments to resolve customer issues and improve overall service delivery
Identify areas for process improvement and suggest solutions to enhance customer experience

Qualification

Customer service experienceVerbal communication skillsWritten communication skillsProblem-solving skillsTeamwork skills

Required

High school diploma or equivalent; additional education in business or related fields is a plus
Proven experience in customer service or a related role, preferably in a fast-paced environment
Excellent verbal and written communication skills, with the ability to clearly convey information to customers
Strong problem-solving skills and the ability to think quickly on your feet
Ability to work in a team-oriented environment and foster positive relationships with colleagues

Benefits

A supportive and welcoming team environment.
Opportunities for professional growth and development.
Competitive compensation and benefits package.

Company

Limitless East Marketing

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At Limitless East Marketing, we redefine possibilities through innovative, data-driven strategies that inspire and connect, ensuring measurable results for your brand.

Funding

Current Stage
Early Stage
Company data provided by crunchbase