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Atos · 2 weeks ago

ServiceNow AI Technical Architect 539989

United States

Full-time

Remote

Senior Level

Atos is looking for a Technical Architect to design the structure of their IT systems and oversee programs to ensure proper architecture implementation. The role involves translating complex requirements into functional architecture and managing complex programs while mentoring development teams.

Business DevelopmentConsultingEnterprise SoftwareInformation ServicesInformation TechnologyOutsourcingSoftware

Hiring Manager

Anthony Sisco

Responsibilities

Architect and govern end-to-end ServiceNow solutions across ITSM, ITOM, HRSD, CSM, and other modules

Lead technical design sessions, create detailed architecture blueprints, and ensure adherence to best practices

Define and implement integration strategies using REST/SOAP APIs, IntegrationHub, and third-party systems

Oversee ServiceNow instance upgrades, patching, and performance optimization for scalability and reliability

Develop and enforce coding standards, data models, and CMDB design aligned with CSDM and ITIL guidelines

Collaborate with stakeholders to translate business requirements into technical solutions and roadmap planning

Manage and mentor development teams, conduct design reviews, and ensure quality delivery of custom applications

Implement security and compliance measures within ServiceNow architecture, including role-based access and audit controls

Drive automation initiatives leveraging Flow Designer, Orchestration, and DevOps practices for CI/CD pipelines

Stay current with ServiceNow releases and innovations; assess new features for adoption and business impact

Create technical documentation, solution diagrams, and governance models for enterprise implementations

Engage in pre-sales activities, provide technical thought leadership, and support client workshops and demos

Qualification

ServiceNow architectureREST/SOAP APIsSoftware developmentCloud technologiesCoding languagesProject managementCommunicationProblem-solving aptitudeOrganizational skillsLeadership skills