City of Santa Rosa · 1 week ago
Benefits and Engagement Manager
Milton, FL
Full-time
Onsite
Mid, Senior Level
5+ years expCity of Santa Rosa is seeking a Benefits and Engagement Manager responsible for managing the benefits and employee engagement functions for Santa Rosa County Government. This role involves planning, developing, and implementing benefits programs, ensuring compliance with regulations, and acting as a liaison between employees and insurance providers.
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Responsibilities
Supervises and evaluates staff; provides input in hiring, termination and disciplinary action decisions
Administers employee health, payroll, welfare, and retirement plans by ensuring day-to-day processing is in accordance with federal and state regulations and ensures that plan provisions are followed
Participates in organizational strategic planning and administration of benefits management, employee engagement and experience, and the human resource information system (HRIS)
Prepares and presents initiatives, and directives; conducts research; compiles pertinent data and makes recommendations on benefits, payroll and employee engagement functions
Develops metrics and audits to analyze performance, value, accuracy and compliance of benefits programs; performs regular audits per schedule; takes appropriate action based on audit results
Works with benefits brokers in the insurance selection process; suggests benefit program changes, plan design and other improvements to ensure the most comprehensive benefits package is offered; acts as a liaison with insurance carriers and fosters effective relationships with client representatives
Manages the processing of retirements, termination of benefits, COBRA and employee deaths; facilitate survivor benefit processing and life insurance claims
Manages annual open enrollment; arranges for distribution of plan summary materials and required notices; assists with communicating changes to employees; conduct employee presentations; process changes within deadlines; plan, coordinate, and present activities relating to annual open enrollment periods
Assists in new hire orientations for benefits processing; ensures all new employees are correctly enrolled and are fully educated in the valued benefits package as a function of total compensation; counsels’ employees regarding benefits plans
Reviews and approves monthly billing reconciliations and ensures timely payment processing; resolves discrepancies with carriers, payroll and the county; completes reports as requested
Facilitates employee understanding of benefits programs; generates regular communications and counsel to employees/dependents as needed; resolves employee complaints related to payroll, health and welfare plans; refers difficult or very complex complaints to plan broker or the Human Resources Manager as needed
Develops employee lifecycle engagement improvement strategies
Implements and manages the annual employee engagement survey; analyzes results and initiates the action planning process
Analyzes employee exit survey data, identify trends, and propose recommendations
Develops promotion and communication plans for employee engagement and appreciation programs throughout the county
Assists with the coordination of internal communications for county employees; determines appropriateness and timeliness of information to be released; drafts emails and printed communication for distribution to employees; and assists in coordinating communication activities during emergency response situations requiring prompt communication to affected county workforce
Attends department meetings to facilitate employee engagement and benefits program training
Promotes and coordinates wellness activities to include creating flyers, schedules, emails, and activities for the county workforce
Maintains security, confidentiality and discretion related to human resources information
Interacts with the public in an effective and courteous manner
Must demonstrate commitment to our mission, vision, values and goals and represent the County in a professional, dignified manner at all times both in actions and appearance
May have a role in the County’s disaster preparation and/or disaster recovery efforts, as designated in the County Comprehensive Emergency Management Plan; may be required to work before, during and/or after an emergency
Must be able to meet minimum attendance standards
Performs related duties as required
Qualification
Required
Bachelor's Degree from an accredited four year college or university in Business Administration, Human Resources, Public Administration or closely related field
Five (5) years of experience in insurance benefits administration, payroll processing, human resources or related field
At least two (2) years of experience in a supervisory/lead capacity
Must be computer literate
Requires a valid driver license at the date of hire and maintain said license while employed in this position
Preferred
A Health & Life (Including Annuities & Variable Contracts) agent license
Benefits
HOLIDAYS: Employees receive 11 paid holidays.
Annual Leave
0-4 years - Employee is eligible to earn up to 104 hours per year. (4 hours per pay period)
5-9 years - Employee is eligible to earn up to 130 hours per year. (5 hours per pay period)
10-14 years - Employee is eligible to earn up to 156 hours per year. (6 hours per pay period)
15-19 years - Employee is eligible to earn up to 182 hours per year. (7 hours per pay period)
20+ years - Employee is eligible to earn up to 208 hours per year. (8 hours per pay period)
SICK LEAVE: Employee is eligible to earn up to 104 hours per year. (4 hours per pay period)
HEALTH INSURANCE: Choice between three (3) health plan options.
DENTAL INSURANCE: Employee has the opportunity to purchase dental insurance.
VISION INSURANCE: Plan may be purchased by employees and their eligible family members.
FLEXIBLE BENEFITS: Consists of Health, Dental, Cancer, Short Term and Long Term disability. These benefits may be purchased by employees on a pre-tax basis.
LIFE INSURANCE: FREE policy for $25,000
SUPPLEMENTAL LIFE INSURANCE: Employee may purchase additional life and accidental death insurance through group rates.
TAX-FREE SPENDING ACCOUNTS: Tax-free spending accounts to help pay for health care and dependent care expenses.
RETIREMENT: As a Florida Retirement System (FRS) member, employees pay 3% of gross salary on a pre-taxed basis with the County contributing the remaining amount. Eligibility depends on option chosen; either 1 or 8 years to vest.
DEFERRED COMPENSATION: Tax deferred savings plan available for retirement purposes. Employee pays full cost.
SOCIAL SECURITY: Social Security Retirement, Disability, and Insurance Benefits.
CREDIT UNION: Banking services including checking, savings, and loans available per credit union policy.
JURY DUTY: Paid leave for jury duty.
BEREAVEMENT LEAVE: Up to three (3) days leave for death in immediate family.
EMPLOYEE ASSISTANCE PROGRAM: FREE confidential counseling and referral service for employees and their families. Three visits per year for each employee and immediate family members.
UNIFORMS: FREE uniforms for those required to wear uniforms.
EDUCATIONAL OPPORTUNITIES: Full and partial reimbursement of tuition cost for approved course work.
SICK LEAVE POOL: Paid leave, up to 480 hours, awarded for absence due to health emergency.
Company
City of Santa Rosa
News and highlights from the City of Santa Rosa's web.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Brian Tickner
Chief Information Officer
Recent News
The North Bay Business Journal
2024-06-05
The North Bay Business Journal
2024-06-05
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