Stord · 1 week ago
People Operations Generalist
Hebron, KY
Full-time
Onsite
Mid Level
3+ years expStord is The Consumer Experience Company, powering seamless checkout through delivery for today's leading brands. The People Operations Generalist will serve as the main HR contact at a local fulfillment center, focusing on enhancing employee experience and managing day-to-day HR functions.
E-CommerceFreight ServiceLogisticsSaaSSupply Chain Management
Responsibilities
Serve as a the main HR contact and employee advocate for their assigned FC location, offering assistance on a daily basis on-site with all HR questions, issues, concerns (including background checks, new hire orientation, overseeing training, servicing requests, people advocate, morale boosting activities and programs)
Working with the 1P People Team, locally organize ideas on issues, develop thorough execution plans, and drive the process to successful implementation in a manner consistent with other locations
Partnering with the 1P People Team to drive best-in-class programs for warehouse employee experience, setting Stord apart from others
Gauge employee engagement and facilitate discussions around opportunities for improvement, working with warehouse managers and with Employee Experience team for ongoing changes to existing programs and new implementations as often as necessary
Champion, execute, and monitor contributions that develop and sustain a workplace that mirrors our values and culture
Collaborate with the 1P People Team to develop plans to promote an inclusive environment that is engaging, enabling and energizing, and one where our associates can thrive
Continuously analyze people data and understand trends to provide proactive engagement opportunities and solutions that support our business objectives, adherence to policy and cultural values
Develop strong working relationship with key leaders at warehouses to facilitate a positive work environment and drive continuous improvement
Coach and advise managers on sensitive work-related issues in the areas of conflict resolution, interpretation of company policy, culture and values, leave accommodations, and other employment-related topics
Advise managers on best practices and recommended approaches for leveraging our tools and people processes to maximize employee performance, achieve organizational effectiveness, improve employee engagement and ensure legal compliance
Qualification
Required
3+ years human resource experience or blend of operations and HR
Experience supporting hourly employee client groups
Experience in retail, call center, distribution center, or manufacturing environments
Proficiency with HRIS Systems
Preferred
A completed Bachelor's Degree from an accredited university
Understanding of daily HR tasks associated with warehouse associates (including but not limited to background checks, onsite training, HR questions, performance/attendance issues, and general wellbeing of associates on a daily basis)
Company
Stord
Stord is a commerce enablement platform that operates a distributed fulfillment network for various brands across multiple channels.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$525.04MKey Investors
Strike CapitalFranklin TempletonKleiner Perkins
2025-05-15Series E· $80M
2025-05-15Debt Financing· $120M
2022-05-03Series D· $120M
Leadership Team
Sean Henry
Founder & CEO
Jacob Boudreau
Co-Founder / CTO
Recent News
Sourcery
2026-01-15
2026-01-11
hypepotamus.com
2026-01-11
Company data provided by crunchbase