Huble · 1 week ago
Senior CX Marketing Consultant (USA)
United States
Full-time
Remote
Mid, Senior Level
$95K/yr - $105K/yr
7+ years expHuble is an international digital business & CRM consultancy and an Elite HubSpot Partner. As a Senior CX Marketing Consultant, you will play a pivotal role in transforming customers' CX performance by helping clients implement best-in-class CX processes and strategies, leveraging technology to drive business growth.
AdvertisingInformation TechnologyMarketingSoftware
No H1B
Responsibilities
Design and execute a cutting-edge marketing strategy and framework, adeptly anticipating and meeting the unique demands of our valued clients. Your goal will be to ensure exceptional client satisfaction throughout the entire process
Initial setup and training for clients. The work will involve setting up tools after the Solution Architect has completed their architecture and configuration
Provide continuous consultancy for clients by managing a wish list of client needs and goals
Take ownership of integration projects in which you actively participate, from a Marketing and CX perspective
Analyse and provide recommendations on how clients can follow marketing and technology best practices through technology audits
Ensuring integrated reporting across the tech solutions to enable closed-loop reporting and ensure integrations meet these criteria
Keep up to date with and communicate new technology products, features and changes to existing features within the marketing space
Provide expertise in technology features and how to leverage these for marketing & relevant communications
Qualification
Required
7+ years' experience in digital marketing, preferably in a client-facing consulting or specialist role within a digital agency or consultancy
A solid knowledge of HubSpot or equivalent CRM platforms such as Salesforce, Pardot, or Marketo
Exceptional client-facing skills, with the ability to build relationships with stakeholders at all levels
Strong presentation and facilitation skills—able to drive workshops and executive discussions
Experience leading cross-functional teams and mentoring junior consultants
A strong business acumen and the ability to conduct engaging presentations
Hands-on experience with online marketing tools, methodologies, and practices
Familiarity with agile marketing and the ability to adapt to changing processes
A solid understanding of Inbound Marketing and Customer Experience (CX) Marketing
Technical proficiency and the ability to quickly grasp our technology stack
A continuous learning mindset—staying up to date with industry trends and new sales enablement technologies
Comfortable working in a fast-paced, high-growth environment
Innovative and driven by an entrepreneurial spirit
Outstanding interpersonal skills, adept at working independently or collaboratively
Emotionally intelligent and displaying maturity
Exude enthusiasm and a deep passion for your work
Possess an impeccable attention to detail and meticulousness
Focused on delivering quality results at all times
To enable our teams to work synchronously, this role would be best suited for someone based in / prefers Eastern time zone
Preferred
Basic knowledge of HTML and CSS is a plus
Benefits
Work from anywhere
Pension scheme
Healthcare benefits
Create your ideal workspace
Choice of devices
Generous leave policy
Flexible working hours
Show your company pride
Company
Huble
Huble, HubSpot’s 2024 global partner of the year, is a global HubSpot, AI, marketing & creative consultancy enabling mid-market and enterprise businesses move faster, adapt smarter, and innovate freely—by building their business around HubSpot’s CRM.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase