RedBalloon · 1 week ago
Insurance Customer Service Agent
Lewiston, ID
Full-time
Onsite
Entry Level
2+ years expRedBalloon is seeking a friendly and reliable Insurance Customer Service Agent to support their clients. The role involves communicating effectively with clients, solving problems efficiently, and managing various insurance-related tasks to provide excellent service.
EmploymentHuman ResourcesRecruitingSaaS
Responsibilities
Prioritize client issues with a sense of urgency
Create meaningful relationships with clients and team members
Correspond with clients and carriers to give quotes, change policies, answer questions, make payments, write claims, and renew policies
Manage multiple client deadlines with militant attention to detail
Analyze potential and current client insurance needs
Become a product expert on various carriers and plans to better serve your client base
Qualification
Required
2 years minimum experience in a customer facing role
Recommendations from previous employers
Excellent verbal and written communicator
Personable, friendly, and cheerful
Thinks like an owner
High School Graduate
Preferred
Licensed in the state of Idaho
College Graduate
Financial industry experience, especially in a customer-facing role
Company
RedBalloon
RedBalloon is an HR tech company that offers a free job board, connecting serious job seekers with employers.
11-50 employees
Funding
Current Stage
Early StageTotal Funding
$2.9M2025-07-10Seed· $1.41M
2024-06-17Seed· $1.49M
Recent News
2025-11-11
Company data provided by crunchbase