Senior HR Manager, Clinical Operations jobs in United States
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Finni Health (YC W23) · 16 hours ago

Senior HR Manager, Clinical Operations

Finni Health is a rapidly growing company revolutionizing Applied Behavior Analysis clinics. They are seeking a dedicated HR Manager to drive employee experience and support scaling efforts, empowering clinical teams and managing employee relations.

Health CareSoftware

Responsibilities

Drive Retention: Analyze turnover metrics and conduct "stay interviews" to identify trends; create actionable roadmaps to improve clinician engagement and longevity
Partner with Practice Owners: Act as the primary advisor to owners on team management, helping them set goals for scaling their teams while maintaining a healthy culture
Manage Employee Relations: Serve as the first point of contact for complex workplace issues; lead investigations and conflict resolution to ensure a fair and compliant workplace
Lead Training Initiatives: Identify skills gaps and coordinate training and development opportunities for clinical staff and new managers
Oversee Lifecycle Operations: Manage the critical handoffs from onboarding, oversee performance review cycles, and ensure compliant offboarding processes
Support Compliance: Work with leadership to build better processes for multi-state labor law compliance and maintain up-to-date policy handbooks
Set the Standard: Establish SLAs and KPIs for our internal HR support function to ensure every clinician receives timely answers to their questions

Qualification

HR experience in healthcareEmployee lifecycle managementRetention data analysisFederalState lawsHR process developmentMulti-state operationsProfessional HR organization involvementAnalytical problem solvingData-oriented decision makingResilience in ambiguityRelationship buildingConflict resolution

Required

5-7+ years of HR experience, with specific experience supporting clinical populations (BCBAs/RBTs) or multi-state healthcare operations
Bachelor's degree in Human Resources, Business Administration, or a related field
Experience supporting healthcare organizations operating across multiple states, ideally in ABA, behavioral health, or similar regulated environments
Demonstrated ability to build HR processes from the ground up while also executing day-to-day operations in fast-growing organizations
Strong ability to analyze retention data, identify key turnover drivers, and advise on strategies to improve culture and engagement
Proven ability to manage the full employee lifecycle post-onboarding, including performance management, offboarding, and alumni relations
A track record of meeting and exceeding people-ops targets (e.g., retention rates, employee satisfaction scores, training completion)
Strong understanding of federal and state employment laws (including FMLA, ADA, Title VII) and healthcare-specific regulations like HIPAA

Preferred

Active involvement in a professional HR organization (e.g., SHRM) strongly preferred

Benefits

401(k)
Health, dental, and vision insurance
Flexible schedule
Paid time off
Paid Holidays

Company

Finni Health (YC W23)

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Empowering passionate providers to start and grow their own in-network ABA practice.

Funding

Current Stage
Late Stage
Total Funding
$3.2M
Key Investors
General CatalystForum Ventures
2024-03-01Series A
2023-04-05Seed· $3.2M
2022-04-07Seed

Leadership Team

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Yilun Chen
Co-Founder
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Company data provided by crunchbase