Alexion Pharmaceuticals, Inc. · 11 hours ago
Associate Director, Patient Services Strategy, Rare Hematology and Nephrology
Boston, MA
Full-time
Hybrid
Lead/Staff, Director/Executive
$151K/yr - $227K/yr
5+ years expAlexion Pharmaceuticals, Inc. is focused on developing life-changing medicines and fostering collaboration. The Associate Director will drive the implementation of Patient Services initiatives for rare hematology and nephrology, ensuring an optimal patient experience and managing strategic initiatives across multiple functions.
BiotechnologyHealth CareMedicalTherapeutics
Responsibilities
Design and implement initiatives that will positively impact and drive a successful patient journey, inclusive of patient access, onboarding, and adherence to treatment
Manage patient support programs including day-to-day management, operational partnerships, vendor relationships with a focus on driving strategic improvements
Use data to analyze business performance and update strategies as needed
Partner with brand teams on patient engagement strategies and tactics
Lead Patient Services launch planning for future products and indications, including patient access programs and considerations on prioritization of various aspects of workflow
Gather feedback on Patient Services programs and design updates to existing programs and tactics
Key member of the Rare Hematology/Nephrology Patient Services Leadership Team
Partner cross-functionally to implement new initiatives, including material design and approval, training plans, and communication strategies
Partner with brand and Patient Services marketing on messaging, form creation, website updates, and other key materials
Partner with Patient Advocacy to understand patient needs
Responsible for REMS initiatives across the Rare Hematology/Nephrology portfolio
Collaborate closely with the Rare Hematology/Nephrology Patient Services Strategy counterpart
Coordinate and deliver the Patient Services brand plans
Partner with Medical, Legal, Regulatory, and Compliance
The duties of this role are generally conducted in an office environment. As is typical of an office-based role, employees must be able, with or without accommodation, to: use a computer; engage in communications via phone, video, and electronic messaging; engage in problem solving and non-linear thought, analysis, and dialogue; collaborate with others; maintain general availability during standard business hours
Qualification
Required
B.A. / B.S. Degree is required
5+ years of healthcare industry experience, including pharmaceutical experience
Strong understanding of patient services program development and implementation, including patient access and free product programs
Launch experience
In-depth knowledge and current expertise with HIPAA, OIG, CMS, privacy, and regulatory statutes
Experience with Medical, Legal, and Regulatory (MLR) submissions and reviews
Proven ability to develop, execute and measure effectiveness of operational strategies
Proficient in KPI reporting, performance monitoring tools, and dashboards
Strong project management skills
Organizational agility and ability to partner with peers and leaders across all parts of the organization
Strong communication, problem solving, negotiation and presentation skills
Strong written communications, both in writing and PowerPoint slides
Ability to navigate sensitive issues with differing viewpoints
Preferred
Rare disease experience
Proficiency in health insurance benefits, billing, coding, relevant state and federal laws, and insurance regulations
Benefits
Qualified retirement programs
Paid time off (i.e., vacation, holiday, and leaves)
Health, dental, and vision coverage in accordance with the terms of the applicable plans
Company
Alexion Pharmaceuticals, Inc.
Alexion, AstraZeneca Rare Disease is focused on pioneering new possibilities for the rare disease community.
1001-5000 employees
H1B Sponsorship
Alexion Pharmaceuticals, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (49)
2024 (57)
2023 (51)
2022 (29)
2021 (27)
2020 (17)
Funding
Current Stage
Public CompanyTotal Funding
$5.8M2020-12-12Acquired
1999-02-12Post Ipo Equity· $5.8M
1996-02-29IPO
Leadership Team
Frederic Chereau
SVP, Strategy and Business Development
Imran Shakur
Director, IRT and Technology Lead
Recent News
bloomberglaw.com
2025-12-20
Company data provided by crunchbase