Hilti North America · 8 hours ago
Project Account Manager
Detroit, MI
Full-time
Onsite
Mid Level
3+ years expHilti North America is a global leader in construction innovation, and they are seeking a Project Account Manager to own strategic customer relationships and drive project growth. This role involves developing relationships with customers, delivering value through Hilti's product and service solutions, and collaborating with various departments to achieve sales goals.
Construction
Responsibilities
Make outside, face-to-face sales to an assigned set of strategic VIP customers within a geographic area while strengthening the company’s position or market shares within the assigned group of accounts
Develop, analyze, and manage business plans related to the customer database to effectively maintain and grow sales
Using Time and Territory Management (TTM), zone territory by customer potential and previous sales, create/own daily schedule, and utilize sales productivity tools
Demonstrate consultative selling; collaborate with the customer to analyze and assess the need for a product or service
Demonstrate Hilti products and services in person, face-to-face, with customers
Identify the key roles on a jobsite project and understand their responsibilities and needs; obtain appointments with entry level decision makers at construction/ industrial companies
Nurture strategic relationships with top accounts and create business plans to identify product and solution gaps existing in a customer’s current purchasing habits
Collaborate with a variety of departments (materials management, logistics, credit, marketing, technical services, and customer service)
Care for and maintain company assets, e.g. companies provide vehicle, van inventory, laptop, and smart phone to minimize loss due to damage or loss inventory
Participate in construction industry trade organizations to build relationships and network of contacts
When necessary, coordinate efforts of relevant Account Managers to support the implementation/sales of products and services to their assigned accounts
Additional duties as assigned
Qualification
Required
High School Diploma or GED required
Proven ability working on strategic projects that have a longer-term focus
Experience in business development or developing customer accounts into more engaged and VIP customers
Influencing without authority, taking the initiative in leading projects or important topics that impact the customer or the Division
Demonstrated abilities with speaking with and selling to senior or executive level leaders in various organizations
Ability to thrive both independently and in a team environment
Ability to develop engaged customer relationships and effectively implement strategic concepts
Excellent time and territory management skills
Must be persuasive, sales driven, customer focused, and a team player
Must be able to build prospects and business relationships over a longer period of time
Proficient computer skills including MS Office Suite and smartphones
Must maintain a professional business appearance in accordance with Hilti North America dress policy at all times
Preferred
bachelor's degree preferred or equivalent work experience
Three (3) year prior experience working directly with customers preferred (face-to-face)
Demonstrated success as a Hilti Account Manager or developing key customer accounts preferred
Extensive experience with Salesforce.com platform preferred
Some experience with reading and understanding construction documents preferred
Previous experience of preparing professional sales presentations and quotes for customers
Benefits
Medical/Dental/Vision coverage effective on your first day of employment
401(k) plan with dollar-for-dollar matching, up to 6% matching, up to 6% match and fully vested after one year of employment.
Generous Paid Time Off policy and holidays including two days to give back to your local community.
Paid parental leave, sabbaticals, military leave.
Education reimbursements.
Up to five days per year of back-up daycare.
Life, accident and disability insurance.
Employee Assistance Program (EAP), company-paid wellness screenings.
Opportunities for growth – shift careers, support your professional development, or get assigned to any of the 120+ countries in which we operate.
Company
Hilti North America
Hilti is a global leader in providing technology to make construction faster, safer, and more sustainable.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Mike McGowan
Region Head and Chief Executive Officer
Brandon Pollnow
Director, Project Business | Executive Business Partner for Energy & Industry (E&I)
Recent News
2023-01-27
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