Techify Care · 4 hours ago
Field Support Engineer - L2
Dexter, MO
Part-time
Onsite
New Grad, Entry LevelTechify Care is a leading IT service provider, delivering tailored solutions across all industry sectors. The Field Support Engineer - L2 role involves onsite equipment inventory, installation of replacement devices, and ensuring internet access post-migration.
Information Technology & Services
Hiring Manager
Md Arif Khan
Responsibilities
Arrive onsite and meet with local Point of Contact
Locate and inventory equipment (1 48-port switch) to be installed at site location
Take pictures of the existing condition of the equipment prior to refresh services
Receive approval to begin planned outages
Power-down existing device
Remove existing device
Install appropriate replacement device
Confirm internet access
Use shipping packages from new equipment to place old equipment
Place shipping label on boxes of legacy gear
Remove all scrap and trash material
TAKE POST-MIGRATION PHOTOS OF INSTALLED DEVICES - NEED BOTH BEFORE/AFTER INSTALL PICTURES OF EACH DEVICE AND ALL SERIAL NUMBERS
Qualification
Required
Experience with IT managed solutions and advanced audiovisual integrations
Knowledge of cybersecurity practices
Ability to provide 24/7 support operations
Proficiency in using tools such as screwdriver set (standard and Phillips-head), console cables (Standard Cisco console cable), pair of pliers, ladder, zip ties, tape, or other methods of labeling cables
Experience with inventory management of IT equipment
Ability to take and document before/after photos of installed devices and all serial numbers
Strong communication skills to meet with local Point of Contact
Ability to confirm internet access post-installation
Company
Techify Care
Techify Care is an IT service provider that offers a wide range of services to businesses across all sectors We work with the industry’s top vendor partners and leverage our well-developed relationships to share resources with you.
Founded in 2015
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase