TTEC · 2 weeks ago
Senior AV Engineer
TTEC is an award-winning company focused on enhancing customer experiences through technology and humanity. As a Senior AV Engineer, you will be responsible for engineering, configuring, installing, and maintaining AV systems and video conferencing infrastructure across multiple locations.
ConsultingInformation TechnologyOpen SourceOutsourcingSoftwareWealth Management
Responsibilities
Support and implement all VoIP, IP-Video, Digital Signage, A/V based technologies
Oversee all installations, repairs and maintenance support of said systems
Support of A/V design, project management, vendor management/oversight, Budgeting as it relates to the A/V and video systems
Provide design/engineering/project leadership on new/upgraded video conferencing, Event Center, NOC projects
Provide/Lead engineering and technical input to create, maintain, and implement video engineering standards
Support/Lead moves, adds, and changes in the system
Continuously prioritize activities to ensure video operations are functioning properly and in accordance with standards
Provide in-room AV support for all end user and senior executive needs
Create various installation, training and job aid documents
Performs other duties as requested by manager
Qualification
Required
High School Diploma
Minimum 3 years' experience with Video Conferencing/AV integration design, engineering, installation and support
Experience with A/V Platforms: QSC / Qsys environment, Crestron, Extron, Shure, Sennheiser, Mackie, Dante, Running Live Sound, ETC Lighting, DMX, Global Cache, Video Wall processors / RGB Spectrum, IP Cameras Platforms
Familiarity/Extensive Experience with Web based services such as Zoom, Hangouts, Microsoft Teams, etc
Experience with large enterprise IP networks and related networking equipment
Experience bridging and troubleshooting Teams video conference calls
Must possess strong organizational skills and be able to learn and define technical processes and procedures
Must be able to plan, provide analysis, design and implement technical solutions
Must possess a thorough knowledge of the MS Office suite (i.e. Outlook, Excel, Visio, etc.)
Understand IP-Video and Web based protocols (i.e. H.323, SIP, etc.)
Preferred
Bachelor's Degree preferred but can be replaced by experience
Json Programming, Savant, MDM Solutions (Jamf or Workspace 1), MAC, Executive PC support, Linux, and Video Editing a plus
Benefits
An annual incentive program
Medical, dental, and vision
Tax-advantaged healthcare accounts
Financial and income protection benefits
Paid time off (PTO) and wellness time off
Tuition reimbursement and access to thousands of free online courses
Company
TTEC
TTEC is one of the technology and services innovators that provides end-to-end, digital CX solutions.
H1B Sponsorship
TTEC has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2023 (3)
2022 (4)
2021 (1)
2020 (5)
Funding
Current Stage
Public CompanyTotal Funding
$1.61B2021-11-23Post Ipo Debt· $1.5B
2019-12-06Post Ipo Equity· $110M
1996-08-09IPO
Recent News
2025-12-31
MarketScreener
2025-12-08
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