ASPCA · 11 hours ago
Director, Database Strategy
The ASPCA is a nonprofit organization committed to preventing cruelty to animals. The Director of Database Operations will lead the architectural design and management of the Development department’s Salesforce and data systems, focusing on enhancing productivity and supporting fundraising efforts.
AssociationNon ProfitPetVeterinary
Responsibilities
Define, implement, and manage business and technical processes of the CRM system for both SFMC and NPSP, Azure Data Factory, Azure Data Warehouse (including database maintenance, user support, training, user adoption, customization, updates, etc.); assess operational gaps and design, develop and implement customizable and scalable solutions as needed
Creatively develop and lead implementation of innovative, customized, technical solutions that address the department’s challenges related to large data volume management
Serve as the internal Salesforce subject matter expert on high level, department-wide projects such as integration of new tools and processes; data migration efforts, and other projects as required from Development stakeholders
Work closely with the Change Management committee to review, analyze, and evaluate stakeholder projects and requests. Gather information, define scope and feasibility, and oversee the implementation of complex technical solutions
Review the latest application releases from Salesforce, Azure and other affiliated vendors on a regular basis to determine new features that are appropriate for end-users; make recommendations within budget to department leadership
Proactively monitor database and data ecosystem performance; identify and recommend solutions for enhanced performance on an ongoing basis with particular focus on Salesforce storage, API limits, and Object size
Support special projects as needed, providing expert technical advice for optimal database performance while meeting fundraising objectives. Using prior experience combined with independent research, recommend technical and business process solutions that meet the requirements of the project
Supervise, train, and mentor a team responsible for accurate and timely management of donor/gift data, database administration, database enhancements, and overall data integrity
Ensure team resources are appropriately prioritized and provide coaching to staff when challenges arise that impact deadlines and deliverables
Focus on developing team members’ soft and hard skills with a goal of elevating performance through active, actionable feedback
Develop and guide the team in support of the ASPCA’s core values
Manage reports, providing routine direction, guidance, and coaching on their work product and development
Lead direct reports through annual goal-setting conversations that cascade from larger team goals and the organization’s key goals
Provide consistent, ongoing feedback through 1:1 conversations, quarterly feedback sessions, both formally and informally
Oversee the operations and business processes that produce the monthly revenue and adjustment reports for the Finance Department
Qualification
Required
Strong familiarity with nonprofit fundraising, including major and planned giving, multi-channel direct marketing fundraising such as mail, digital, canvass and telemarketing
Strong critical thinking, problem-solving, and communication skills
Prior experience managing a team required
Ability to exemplify ASPCA's core values and behavioral competencies
English (required)
Bachelor's degree preferred; or equivalent practical experience required
5+ years of relevant database management experience required
At least 3 years' experience as a Salesforce Administrator required; certification(s) a plus
Experience building complex data integrations, designing implementation, testing and documenting of such work required
Preferred
Experience implementing master data management strategies and tools preferred
Project management and organizational skills with the ability to manage and prioritize multiple project and deadlines in a fast-paced environment
Proactive self-starter, team-oriented, with an ability to interface with all organizational levels
Flexibility for availability outside of normal business hours for code deployments, emergencies or urgent troubleshooting requests as needed
Experience training and/or mentoring more junior team members in database administration preferred
Salesforce Administrator Certificate preferred. NonProfit Success Pack or NonProfit Cloud Consultant Certifications a plus
Salesforce Marketing Cloud experience a plus
Experience implementing master data management strategies and tools preferred
Experience with Extract, Transform, and Load (ETL) tools preferred
Benefits
Affordable health coverage, including medical, employer-paid dental and optional vision coverage.
Flexible time off that includes vacation time, paid personal time, sick time, bereavement time, paid parental leave, and 10 company paid holidays that allows you even more flexibility to observe the days that mean the most to you.
Competitive financial incentives and retirement savings, including a 401(k) plan with generous employer contributions — we match dollar-for-dollar up to 4% and provide an additional 4% contribution toward your future each year.
Robust professional development opportunities including classes, on-the-job training, coaching and mentorship with industry-leading peers, internal mobility, opportunities to support in the field and so much more.
Company
ASPCA
The ASPCA (The American Society for the Prevention of Cruelty to Animals) is the first animal welfare organization established in North America and serves as the nation’s leading voice for animals.
H1B Sponsorship
ASPCA has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
2020 (1)
Funding
Current Stage
Late StageTotal Funding
$0.2M2023-02-10Grant· $0.15M
2022-10-04Grant· $0.05M
Leadership Team
Recent News
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2025-12-26
2025-09-30
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