My Contents ยท 1 day ago
Project Manager/Supervisor/Lead - Contents Restoration
Fort Worth, TX
Full-time
Onsite
Senior LevelMy Contents specializes in professional contents restoration services, helping homeowners and businesses recover after disaster. The Contents Restoration Project Manager / Lead / Supervisor oversees restoration projects, managing field execution, team performance, client communication, and inventory accuracy across residential and commercial losses.
Responsibilities
Oversee contents restoration projects from initial pack-out through cleaning, storage, and final pack-back
Plan, schedule, and coordinate daily field activities to ensure projects are completed efficiently and on time
Ensure all work meets company standards, industry best practices, and client expectations
Identify scope changes, risks, or issues and communicate proactively with management
Lead, train, and supervise contents technicians in the field and warehouse
Set clear expectations for performance, productivity, and professionalism
Conduct jobsite oversight, quality control checks, and coaching as needed
Foster a culture of accountability, teamwork, and continuous improvement
Serve as the primary point of contact for property owners during the contents restoration process
Clearly explain procedures, timelines, and expectations while addressing questions or concerns
Maintain consistent communication with internal project managers, adjusters, and office staff
Represent My Contents professionally at all job sites
Oversee accurate inventory, tracking, and documentation using Encircle and related software
Ensure photos, notes, and reports are complete, timely, and compliant with company standards
Coordinate warehouse intake, storage organization, cleaning workflows, and release for pack-back
Maintain clean, organized, and efficient warehouse operations
Assist with contents handling, packing, moving, and cleaning as needed, including lifting up to 75 lbs
Participate in emergency response and on-site mitigation services when required
Qualification
Required
Proven experience in contents restoration, with demonstrated leadership or supervisory responsibility
Strong understanding of pack-out, cleaning methods, storage, and pack-back operations
Proficiency with contents management and restoration software (Encircle preferred)
Working knowledge of Microsoft Office (Excel, Word, Outlook)
Strong verbal and written communication skills
Ability to prepare reports, instructions, and project documentation clearly
Confident decision-maker capable of leading teams and resolving issues in the field
Ability to lift and move items up to 75 pounds
Comfortable working in warehouses and properties affected by water, fire, smoke, or other losses
Ability to work in environments with moderate noise and varying conditions
Ability to manage multiple priorities with limited standardization
Strong organizational skills and sound judgment under pressure
Preferred
Moving, packing, or restoration project management experience is strongly preferred
IICRC certification (or willingness to obtain) is highly preferred
Benefits
Company parties
Flexible schedule
Training & development
Bonus based on performance
Free uniforms
Opportunity for advancement
Paid time off
Company
My Contents
Our dedicated team of restoration experts are here to support you during this challenging time.
Founded in 2021
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase