Disney Experiences · 2 months ago
New Homes Sales Associate (Real Estate, Cotino™)
RANCHO MIRAGE, CA
Full-time
Onsite
Mid Level
$28/hr - $30.80/hr
3+ years expDisney Experiences is seeking a highly organized and customer-focused Sales Associate to deliver an industry-leading experience for home buyers. This role serves as a point of contact for purchasers from contract to closing, ensuring a seamless home-buying journey while providing administrative support to licensed agents.
Entertainment
Responsibilities
Allow professionals to enter a property for inspection or repairs with the principal's permission
Must be physically present during inspections but cannot use lockbox keys
Host, schedule and arrange appointments for licensed real estate agents
Coordinate home inspections, repairs, and third-party services as needed
Arrange property visits, open houses, and meetings between clients and real estate professionals
Order reports and services (e.g., pest control, appraisals, credit reports) under a licensee's direction
Serve as a point of contact for homebuyers, guiding them through purchasing while supporting real estate professionals
Communicate with principals and service providers regarding transaction timelines and service completion
Provide a seamless experience from contract signing to closing, ensuring all needs are met
Offer a warm handoff to Onsite Community and Club team members
Support buyers with licensed inquiries and direct them to the appropriate contacts
Contact potential clients to gauge interest in broker services and refer them to agents
Prepare and complete documents under the supervision of real estate agent
Deliver, pick up, and obtain signatures on transaction documents
Cannot discuss the content or significance of documents with clients
Check transaction documents for completeness; a licensed agent must determine final compliance
Maintain a CRM system (e.g., Salesforce) to track buyer engagement and follow-ups
Assist brokers in fulfilling mortgage obligations but cannot negotiate terms
Provide written, factual loan information from broker-prepared materials
Notify borrowers about missing information in applications
Enter borrower information in loan applications or databases
Contact lenders for loan status updates and relay information
Provide exceptional guest service, mitigating challenges in the home-buying process
Act as a liaison between buyers and builders to resolve concerns
Support buyers with licensed inquiries and direct them to the appropriate contacts
Ensure a seamless experience for new home buyers from contract to closing
Act as a point of contact for new home buyers
Deliver the highest level of guest service and mitigate traditional real estate buying pain points
Engage builders/developers on behalf of the home buyer to resolve the item
Direct new home buyers to the proper contacts throughout the sales journey
Introduce the homeowner to a design center consultant
Present Club memberships to new home buyers
Warm transition and handoff to the Onsite Community and Club cast members
Qualification
Required
3+ years of real estate experience or equivalent customer service/hospitality experience
Valid CA real estate license
Exceptional interpersonal and communication skills, both written and verbal
Ability to collaborate with multiple stakeholders and work in a dynamic, fast-paced environment
Strong organizational skills with the ability to prioritize and manage multiple tasks
Proficiency in Microsoft 365 tools, CRM platforms (e.g., Salesforce), and other technology tools
Ability to maintain confidentiality and uphold brand integrity
Experience in problem-solving, conflict resolution, and customer engagement
A valid Driver's License
Preferred
Undergraduate degree or equivalent experience preferred
Benefits
Health and savings benefits
Educational opportunities
Special extras that only Disney can provide
Company
Disney Experiences
Disney Experiences brings the magic of Disney stories and franchises to life through theme parks, resorts, cruise ships, unique vacation experiences, products and more around the world.
10001+ employees
H1B Sponsorship
Disney Experiences has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (83)
2024 (63)
2023 (96)
2022 (130)
2021 (30)
2020 (40)
Funding
Current Stage
Late StageLeadership Team
John Nelson
Chief Executive Officer
Jodie Resnick
Vice President, Synergy, Partnership Marketing & Promotions
Company data provided by crunchbase