Scalence L.L.C. · 2 months ago
AV contractor
Sidney, OH
Full-time, Contract
Onsite
Entry, Mid Level
2+ years expScalence L.L.C. is seeking an Audio / Visual (AV) Contractor to join their Audio/Visual team within the Information Technology business function. The role involves supporting global collaboration through conference room equipment and various AV technologies, as well as engaging with internal customers to design and implement AV solutions.
Information Technology & Services
Responsibilities
Support end users with daily audio/visual operations including conference room and meeting support
Support pre-recorded or live events that include special equipment setup or video editing
Travel to other Copeland locations to provide AV support
Respond to user issues in a timely manner to support conference room equipment and systems troubleshooting
Responsible for engaging with internal customers to design basic audio/visual solutions
Configure, install and/or coordinate with AV vendors to deliver AV solutions
Coordinate testing and sign-off of AV systems with internal stakeholders prior to go-live
Attending meetings with internal customers and vendors to discuss, plan, and schedule audio/visual
Initiate equipment or services quotes based on end-user requirements
Record video, audio, and/or still photography and produce/edit media via postproduction tools
Design, install, configure, and manage digital signage systems
Administer system oversight by monitoring and administering cloud-based AV management software
Maintain AV asset inventory, including equipment lifecycle and spare parts tracking
Track AV incidents and requests via ServiceNow Tickets and resolve issues within SLA times
Conduct end-user training on audio/visual technologies and document knowledge base articles as necessary via ServiceNow
Qualification
Required
Associate's Degree in Computer Science, Information Technology, Broadcasting, Communications Analysis or equivalent
Experience with PC, Network, and Server support
Working Knowledge with various types of Audio/Visual equipment such as: Cisco, Crestron, Biamp, QSC, Barco
Working knowledge in Voice over IP (VOIP)
Must be self-motivated and self-starting
Demonstrated customer service skills
Demonstrated analytical and problem-solving skills
Preferred
2+ years of experience in IT, technical, or audio role
Working knowledge of Adobe Creative Cloud Products (such as Premiere, Audition, and Photoshop)
Working knowledge of photography and videography
Familiarization with studio and event lighting
Familiarization with audio mixers and cabling
Working knowledge of Blackmagic video switchers, OBS, and other webcasting tools
Company
Scalence L.L.C.
In today’s dynamic and competitive market, success hinges on mastering three key areas: Data Intelligence, Business Resilience, and Digital Experience.
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase