LanceSoft, Inc. ยท 5 months ago
Support Engineering Support Integration Specialist 4
Warner Robins, GA
Full-time
Onsite
Senior Level, Lead/Staff
$66.88/hr - $76.44/hr
10+ years expEncode, Inc., a fully owned subsidiary of LanceSoft, is seeking a Support Engineering Support Integration Specialist 4. The role involves authoring and maintaining flight manuals, collaborating with various stakeholders to ensure technical accuracy, and managing multiple projects while ensuring compliance with military standards.
Information Technology
No H1B
Security Clearance Required
Responsibilities
Author, revise, and maintain C-17 flight manuals and supplements in response to customer requests, aircraft modifications, safety board recommendations, and regulatory changes
Collaborate with engineering, flight operations, and customer representatives to ensure technical accuracy and operational clarity
Serve as a subject matter expert for C-17 operational procedures and flight manual content
Support Foreign Military Sales (FMS) by developing and integrating flight manual content for international customers
Ensure all flight publications comply with military, program, and regulatory standards
Lead and participate in quality reviews, configuration control, and integration activities for flight manual updates
Manage and track multiple concurrent projects, ensuring timely delivery and adherence to contract requirements
Provide input to process improvements and new business pursuits related to technical publications
Advise management on technical data development, scheduling, and resource planning
Support digital transformation initiatives, including the transition to electronic/manuals and digital authoring tools
Direct and monitor extensive, specialized technical data development from the program level ensuring technical data is developed and delivered on schedule and in accordance with contract requirements
Provide expertise on processes to ensure technical manual data/procedures are documented and current
Direct program scheduling and reporting efforts and resolves complex issues
Advise management on the negotiation of contracts and develops summary estimates relevant to technical data development
Work with customers on complex pricing and scheduling issues
Coordinate information related to configuration changes that impact publication data
Lead new business pursuits and process improvements
Qualification
Required
Bachelor's degree or higher in Aviation, Aeronautical Science, Engineering, or a related technical field
Minimum 10 years of experience in aviation, with at least 5 years authoring, sustaining or managing flight manuals or technical publications
Experience as a pilot or flight crew member on military or large transport aircraft
Demonstrated knowledge of flight operations, aircraft systems, and regulatory requirements (e.g., S1000D, MIL-STD, MIL/FAA/ICAO Standards)
Experience with flight manual authoring software and associated languages (e.g. XML, SGML, XPP, Arbortext, batch files, scripts etc.)
Strong technical writing and editing skills, with attention to detail and clarity
Experience collaborating with cross-functional teams and external customers
This position requires the ability to obtain a US Security Clearance
Preferred
Prior experience with C-17 or other military transport aircraft flight manuals
Proficiency with digital authoring tools (e.g. XML, SGML, XPP, Arbortext, batch files, scripts etc.)
Experience with configuration management and version control systems
Familiarity with interactive electronic technical manuals (IETMs), electronic flight bag (EFB) solutions and digital publication delivery
Experience supporting Foreign Military Sales (FMS) or international customers
Project management experience, including scheduling, resource planning, and process improvement
Strong analytical, problem-solving, and communication skills
Experience with developing scripting, batch files, or automation for publication processes
Knowledge of Lean, Agile, or Six Sigma methodologies
Company
LanceSoft, Inc.
Established in 2000, LanceSoft is a pioneer in delivering top-notch Global Workforce Solutions and IT Services to a diverse clientele.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Ram Karuppusamy
Chairman & CEO
Simon Dealy
Chief Financial Officer
Company data provided by crunchbase