Akraya, Inc. · 4 months ago
Business Systems Analyst 3 : 25-06213
Sunnyvale, CA
Full-time
Onsite
Senior Level
$75/hr - $80/hrAkraya, Inc. is an award-winning IT staffing firm recognized for its commitment to excellence and a thriving work environment. They are seeking a seasoned ServiceNow ITSM Solutions Architect to enhance Moveworks conversational AI integration within ServiceNow ITSM, ensuring the platform's readiness for broader agentic AI adoption while driving meaningful enhancements in employee experience and productivity.
ConsultingHuman ResourcesInformation TechnologyStaffing Agency
Responsibilities
Maximize the value of Moveworks and AI integration within ServiceNow ITSM, identifying underutilized capabilities and driving conversational AI feature optimization
Develop and implement a strategy for ServiceNow platform readiness, evaluating new features, and crafting T+30/60/90 day feature adoption plans
Solution and deliver advanced functionalities, ensuring compliance with standards, and architect custom workflows as required
Conduct proof of concepts, demonstrations, and training to bolster adoption and knowledge
Collaborate with other architects and stakeholders, managing expectations and aligning roadmap executions with measurable business outcomes
Qualification
Required
Extensive experience and expertise in ServiceNow ITSM solutions design and delivery
Proficient knowledge of conversational and agentic AI integration and optimization
Strong capabilities in stakeholder management, communication, and driving change
Significant experience working within ITSM and a proven track record of improving platforms with AI technologies
Proven experience in predictive intelligence, Now Assist, and scoped app development within the ServiceNow environment
Company
Akraya, Inc.
Akraya is your trusted partner for Digital Transformation.
Founded in 2001
201-500 employees
H1B Sponsorship
Akraya, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (18)
2024 (7)
2023 (5)
2022 (12)
2021 (10)
2020 (13)
Funding
Current Stage
Growth StageLeadership Team
Amar Panchal
Founder
Recent News
Company data provided by crunchbase