Terra West Management Services · 1 week ago
Lobby Greeter
Las Vegas,NV,US
Full-time
Onsite
Entry Level
1+ years expSomerpointe Realty is a leading developer of vacation ownership with a portfolio that includes twelve resorts. The Lobby Greeter role focuses on enhancing the guest experience by welcoming visitors and facilitating their transition between the front desk and concierge services.
Real Estate
Responsibilities
To welcome and greet guests/owners in the lobby utilizing the 8 point service promise and assist/direct them to the appropriate areas
To streamline and make seamless the transition from Front Desk check in to Concierge desk
To Increase guest/owner “tour penetration” as defined by management
To provide traditional customer service through assisting all guests/owners with any questions, concerns or escalations
To promote honesty, integrity and professionalism to fellow employees and customers at all times
Qualification
Required
Minimum one year customer service or customer facing/interaction experience
Outgoing and positive attitude/personality
Excellent communication skills, verbal and written
Company
Terra West Management Services
Terra West Management Services is a real estate firm in Las Vegas.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Lisa de Marigny
President & COO
Company data provided by crunchbase