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Inside Higher Ed · 2 days ago

Senior Peoplesoft Database Administrator (Hybrid Opportunity)

Amherst, MA

Full-time

Hybrid

Senior Level

6+ years exp

UMass Amherst is a nationally ranked public land-grant research university that seeks to expand educational access and fuel innovation. The Senior Peoplesoft Database Administrator is responsible for the reliable and secure operation management and support of the PeopleSoft software and Oracle database, ensuring optimal performance and compliance with standards.

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Responsibilities

Leads software development, testing, and release management cycles for PeopleSoft application software and underlying Oracle databases. Ensures that all operating system, database, and application software updates and patches are applied and coordinated with development, testing, and production requirements. Maintains source code control libraries and other release management software as necessary

Manages multiple PeopleSoft and database instances and sets up new PeopleSoft Campus Solutions Server instances and new integrations. Creates and documents procedures for maintaining these systems

Reviews critical software updates and new releases for PeopleSoft Campus Solutions servers, application and underlying Oracle databases

Consults and works with other IT units on best practices for automation and process improvements to ensure that they are consistent across the board. Documents best practices and procedures

Acts as technical resource and primary support for other third-party software such as the University's document management system ImageNow, Oracle EPM Data Warehouse, job scheduling software Control-M and others and serves as primary technical contact with software vendors for system upgrades, fixes, and problem resolution

Creates and maintains regression testing plan and associated test programs, scripts, and data which covers both vendor-supplied and locally developed software

Establishes administrative and technical design standards for application developers and technical support staff to ensure the performance, reliability, audibility and maintainability of the PeopleSoft environment. This includes detailed coding style guides, naming specifications, and technical documentation standards. Coordinates periodic reviews to verify compliance with standards

Leads and participates in group and technical reviews for testing plans, documentation, and configuration to ensure that application design decisions meet the long-term objectives of the PeopleSoft technical architecture

Triages more complex user issues and handles daily ServiceNow tickets, handles issue escalations from Peoplesoft Database Administrators, and triages failed PeopleSoft Campus Solutions server agent jobs, including backups and maintenance jobs. Implements improvements to existing processes to prevent issues from resurfacing

Reviews existing major processes to determine if improvements are needed. Assist Lead Peoplesoft Database Engineer to make recommendations to management

Mentors and provides training in the use of databases, tools, application development tools, and reporting tools for the Peoplesoft Database Administrators

Develops back-up and recovery plan and monitors compliance

Participates in off-hours on-call rotation for urgent problem resolution

Performs other related duties as required

Qualification

PeopleSoft softwareOracle databaseERP softwareLinux Operating SystemWindows Operating SystemDevOps toolsSource code managementSoftware release managementDiagnostic toolsTeam collaboration