Tangent · 4 days ago
Entry-level Customer Success Manager at VC-backed startup ($60k-$90k base salary)
NYC Metro Area
Full-time
Hybrid
New Grad, Entry Level
$60K/yr - $90K/yrTangent is a VC-backed startup that helps job seekers by connecting them directly with future colleagues for mentorship and referrals. The Entry-level Customer Success Manager will focus on building strong relationships with customers to ensure satisfaction and drive retention and growth.
EmploymentInformation TechnologyInternet
No H1B
Responsibilities
You'll be responsible for building strong relationships with customers to ensure they achieve their desired outcomes while using a company's product or service
Your role combines customer support, account management, and proactive engagement to drive satisfaction, retention, and growth
Qualification
Required
You must be able to work in the US without needing sponsorship/visa
Be able to work in office or hybrid in NYC
Excited by the opportunity to connect with mentors and get referred
Experience in account management, customer support, sales, training, and project management
Strong relationship-building, problem-solving, and communication skills
Backgrounds in consulting, SaaS, or marketing can also be valuable, especially if they involve helping clients achieve their goals
Highly proactive and willing to learn
Excellent communicators (written or verbally)
Happy working in a fast-paced environment
Natural relationship-builders
Motivated and driven to achieve outcomes
Company
Tangent
Making employee referrals work for everyone
Founded in 2022
2-10 employees
Funding
Current Stage
Early StageTotal Funding
$1.1MKey Investors
Zinc
2024-04-18Pre Seed· $1.1M
2023-01-01Pre Seed
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