Bloomreach · 2 days ago
Product Engagement Manager, Affinity
United States
Full-time
Remote
Entry, Mid Level
$100K/yr - $130K/yr
2+ years expBloomreach is building the world’s premier agentic platform for personalization, revolutionizing how businesses connect with their customers. The Affinity Product Engagement Manager will support the execution and day-to-day management of customer pilot programs, ensuring smooth operations and high-quality execution while working closely with the VP of New Product Success.
Information TechnologyMarketing AutomationSoftwareWeb Development
Responsibilities
Demo Affinity to customers and communicating the pilot structure to them
Support planning and execution of Affinity pilot programs
Track pilot tasks, timelines, and dependencies
Coordinate internal teams and follow up on action items
Ensure pilot documentation, notes, and assets are kept up to date
Assist with customer onboarding into Affinity
Support campaign setup, testing, and validation
Answer customer questions and troubleshoot common issues
Prepare materials for demos, reviews, and check-in calls
Capture customer feedback and issues in a structured way
Help identify gaps in documentation, onboarding, or product UX
Support creation of pilot playbooks, templates, and best practices
Qualification
Required
2–4+ years experience in Software implementation, CS, or similar
Familiarity with marketing platforms and campaign workflows
Strong organizational and project coordination skills
Comfortable working directly with customers
Detail-oriented, proactive, and eager to learn
Preferred
Exposure to AI tools or automation platforms
Light technical skills (HTML, SQL, scripting, data analysis)
Experience working in SaaS or B2B software
Benefits
Health care including medical, dental, and vision insurance
401k Plan with employer contribution
Volunteering activities - every Bloomreacher can take 5 paid days off to volunteer
$1,500 professional education budget on an annual basis to purchase education products (books, courses, certifications, etc.)
The Employee Assistance Program -- with counselors -- is available for non-work-related challenges.
Subscription to Calm - sleep and meditation app.
Extended parental leave up to 26 calendar weeks for Primary Caregivers.
Restricted Stock Units or Stock Options are granted depending on a team member’s role, seniority, and location.
Everyone gets to participate in the company's success through the company performance bonus.
We offer an employee referral bonus of up to $3,000 paid out immediately after the new hire starts.
We reward & celebrate work anniversaries -- Bloomversaries!
Company
Bloomreach
Bloomreach is a developer of a cloud-based software that connects both customer and product data to personalize all customer touch-points.
501-1000 employees
H1B Sponsorship
Bloomreach has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (11)
2024 (7)
2023 (9)
2022 (13)
2021 (8)
2020 (8)
Funding
Current Stage
Late StageTotal Funding
$452MKey Investors
JP Morgan ChaseGoldman Sachs Asset ManagementSixth Street
2022-10-04Debt Financing· $30M
2022-02-23Series F· $175M
2021-01-26Series E· $150M
Leadership Team
Raj De Datta
CEO & Co-Founder
Xun Wang
Chief Technology Officer
Recent News
Destination CRM
2026-01-09
Company data provided by crunchbase