Linnworks · 1 week ago
Global Account Manager
United States
Full-time
Remote
Mid Level
3+ years expLinnworks is a global leader in the eCommerce automation sector, seeking an exceptional Global Account Manager to join its NORAM Sales Team. This role involves owning relationships with strategic clients, driving revenue growth, retention, and satisfaction while collaborating cross-functionally to deliver exceptional client outcomes.
E-CommerceSoftware
No H1B
Responsibilities
Own and manage relationships with key accounts, serving as the primary client contact
Achieve or exceed monthly, quarterly, and annual sales quotas
Develop a deep understanding of client objectives, business challenges, and success metrics
Drive retention, upsell, and expansion opportunities across your portfolio
Lead complex negotiations and manage renewals and contract discussions
Develop strategic account plans and growth roadmaps for each key client
Ensure a consistent, high-quality client experience across all touchpoints
Partner closely with Product, Marketing, and Customer Success teams to align on delivery and outcomes
Achieve and exceed individual revenue and growth targets
Accurately forecast renewals and expansion opportunities in partnership with Finance and Sales Operations
Maintain CRM hygiene and provide timely updates on account health, risks, and opportunities
Monitor industry trends, client feedback, and competitive developments to identify opportunities for innovation
Leverage insights to shape account strategies and recommend new solutions
Proactively identify and share process improvements and best practices
Model Linnworks’ values of accountability, curiosity, and collaboration
Participate in company-wide feedback and professional development initiatives
Contribute to a positive, high-performing team culture through knowledge sharing and cross-functional collaboration
Qualification
Required
3+ years of experience in Account Management or Sales within a SaaS or technology company
Proven track record of successful sales and/or account management in a similar role
Strong commercial and negotiation skills, with experience handling complex contract renewals
Excellent communication and relationship management skills, with the ability to influence senior stakeholders
Experience working cross-functionally with Product, Marketing, and Customer Success teams
Proficiency in CRM tools (e.g., Salesforce, HubSpot) and data-driven account reporting
Bachelor's degree or equivalent experience in Business, Communications, or related field
Benefits
Generous Medical, Dental, and Vision Insurance
20 days of annual PTO, 14 Sick Days and 10 Holidays, plus additional days for tenured service
Short Term and Long Term Disability benefits
Traditional and ROTH 401K options with company contribution
Home Office Stipend
Learning & Development platform
Referral Bonus
Paid Volunteer Days
Company
Linnworks
Linnworks connects, manages and automates commerce operations ensuring your business systems are seamlessly connected.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknownKey Investors
Marlin Equity Partners
2021-09-29Private Equity
2021-09-29Acquired
Leadership Team
Jon Bahl
Chief Executive Officer
Fedor Dzjuba
Good luck charm
Recent News
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