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Primark · 2 days ago

Fashion Communications and Influencer Manager

Boston, MA

Full-time

Onsite

Mid, Senior Level

Primark is a company that prioritizes people and culture. The Colleague Relations Specialist will support and guide on employee relations concerns, partner with stakeholders, and provide expert advice on various employment law matters.

E-CommerceFashionRetailSalesShopping

Responsibilities

Accountable for supporting and guiding on CR related concerns based on case load

Partner with key stakeholders including P&C Business Partnering Team, Area Managers and Store Management to support great outcomes and bring matters to a resolution

Be a trusted adviser and subject matter expert in supporting, coaching, guiding managers at all levels of the business, providing accurate and timely advice on all employee relations matters in line with our internal policies and procedures and consistent with good practice and employment law requirements including but not limited to: corrective action; capability (sickness and performance); flexible working; family leave; working time and probation cases

Partner with P&C BPs to provide specialist guidance on complex Employee Relations matters, ensuring consistent application of policies and alignment with Primark Values & Behaviours and organizational values and legal standards

Foster strong, collaborative relationships with P&C BPs through regular communication, data insights, and skill enhancement initiatives to proactively address CR issues and support a positive employee experience

Demonstrate excellent communication skills, both written and oral and be able to influence and impact colleagues at all levels

Be proactive and creative in considering strategies and solutions

Work collaboratively with other CR team members by sharing best practice and assisting with cases, as and when required

Review CR documentation and provide feedback to stakeholders to ensure the content is clear, objective and legally compliant and manage this within the SLA timescales

Provide regular employment law/ CR updates both written and in the form of live learning to clearly drive high standards

Accurately and continuously update CR trackers

Support the CR/LR Lead in providing timely and accurate responses to high profile employee relations queries

Support senior managers in dealing with high profile CR cases, risk assessing situations, giving accurate and timely advice

Liaise and escalate cases to relevant stakeholders on significant cases including but not limited to Corporate PR, D&I, Security, Legal, Compliance and Data Privacy, Profit Protection and Occupational Health

Liaise with external solicitors and key stakeholders in order to progress cases within required deadlines

Attend employment tribunals if needed to support the key witnesses and represent the business and use key learnings to improve the quality of future advice and limit business risk

Considers the relevant legislation when managing a case, assessing the risk and ensuring the company remains legally compliant. Proactively and consistently consider lessons learned and any follow up actions required

Proactively keep up to date with all relevant legislative changes which affect the business

Contribute towards, elevate and deliver new and existing training to support the upskilling of management teams

Qualification

Employee RelationsEmployment LawCoaching ManagementCommunication SkillsTeam WorkingTechnology SkillsResilienceCredibility

Required

Strong and demonstrable experience in Employee Relations in a fast moving, multi-site organisation; including practical experience in managing day to day ER cases and change management projects

Great up-to-date knowledge of employee relations practice and employment law

Strong ability to coach and influence all levels of management on ER cases

Ability to communicate effectively (both oral and written) and build relationships at all levels

Ability to work well under pressure, be resilient, prioritise and meet deadlines

Ability to demonstrate credibility within the organisation

Good team working skills

Communicate tactfully, professionally, diplomatically and confidentially at all times, providing regular updates to stakeholders

Excellent technology skills

Company

Primark

Glassdoor3.5

PRIMARK is a retail company that offers online retails, clothes, fashion, accessories, nursery and home products, and sales. It is a sub-organization of Associated British Foods.

Founded in 1969