Mohave County · 1 week ago
Office Specialist-Environmental Quality
Kingman, AZ
Full-time
Onsite
Mid Level
$19.13/hr - $19.13/hr
4+ years expMohave County Development Services Department is looking to fill an Office Specialist position. The role involves providing administrative support within the Environmental Quality division, maintaining records, and ensuring compliance with departmental procedures while delivering excellent customer service.
CommunitiesGovernmentNon Profit
No H1B
Responsibilities
Maintains, with relative independence in completing assigned tasks accurately and in maintaining standard correspondence, files, and reports of assigned area
Meets the public and receives phone calls
Responds to questions concerning department procedures or directs query to an individual or department as appropriate while providing excellent customer service
As assigned, may review work of other staff for conformance to regulations
Understands and interprets procedures and practices related to various departmental and assigned programs
As assigned, may delegate work assignments, train, monitor, schedule, oversee or directly supervise and review the work of subordinate clerical and office employees
May assist in interviewing and screening applicants and recommending disciplinary actions
May complete employee evaluations
Assists wherever needed to perform duties of department and in giving help in complex situations
Helps public with difficult, complex problems
Assist at the front counter and will cross-train with other positions within the department for backup as assigned
As needed, composes correspondence and other documents to respond to inquiries and to obtain, update or provide information
Create, review, and maintain various reports through the use of databases, spreadsheets and various software programs for various County, State, Federal and Accrediting purposes
Researches public and internal records for proper information
Keeps time and leave records of division or department
Establishes, coordinates and maintains filing systems and indexing and cross-referencing systems for assigned department
Follows and adheres to State of Arizona records retention, transfer and destruction schedules
Audits incoming and outgoing data for accuracy, completeness and quality. Resolves errors and omissions
Compiles and computes data from files and other sources in preparing reports
Maintains inventory of materials, equipment, and purchasing records and reports
Gathers and prepares materials for special reports, forms, policy formulation and summaries at the request of superiors as assigned
Performs research for assigned area
Checks frequently against a variety of records in order to secure complete and accurate information
Operates common office machines to include computer keyboards and related peripheral equipment
Maintains a high level of confidentiality
Present and conduct themselves in a professional manner at all times
Communicate in a courteous and helpful manner as well as clear and concise manner at all times
Resolve complaints within scope of information and authority, and/or refer to chain-of-command as appropriate
Records management to include setting up files, tracking flow of records, distributing records as needed, maintaining archives in electronic version and hard copy, close-out and destruction of records in accordance with various laws and County policies
Creation of various flyers, forms, posters, or other materials for public education and information
Administrative support to various programs including: Wastewater Program, Municipal Solid Waste Landfill Management, Household Hazardous Waste Program, and Waste Tire Disposal Program and Recycling Contract
Performs special assignments as requested
Performs related work as required
Exercise regular and predictable attendance and punctuality in accordance with Mohave County Personnel Policies and Procedures
Qualification
Required
High School diploma/ GED (General Education Degree)
Two (2) years minimum of progressive office support and clerical training
An equivalent combination of education, experience, and training which provides the required knowledge, skills and abilities may be considered in meeting the minimum qualifications
Must possess a valid driver's license for operation of motor vehicles on Arizona roads at the start of employment and maintain said license while employed in this position
Must provide driving history upon acceptance of appointment at no cost to the County
Procedures, terminology, equipment, accepted or common practices, and policies of the assigned specialized work and the department/area to which assigned
English grammar, spelling, punctuation and arithmetic
Modern office practices, procedures and equipment
Filing, index and information systems
Organization of the department
Applicable rules, laws, regulations and practices
Courtesy and tact in dealing with the public and public officials
Computing literacy to include use of electronic spreadsheet and word processing applications
Mohave County Personnel Policies and Procedures, and Department Regulations
Operation of a customer service and utility billing office
Efficiently operating and utilizing modern office machines as necessary to include computers, copiers, fax transmittal machines, calculators, and related software and peripheral equipment
Microsoft Office software including Excel and Word (be able to do merges in Word and basic spreadsheet functions in Excel)
Effectively communicate and establish relationships with the public, staff, and work contacts
Use good judgment in assessing a situation and responding appropriately
Act and communicate in a professional manner
Multi-task with a large number of assignments and a variety of situations
Effectively perform the responsibilities of the specialty field and the position
Exercise courtesy and tact in dealing with the public and public officials and maintain confidentiality
Work independently in completing assigned tasks accurately and in maintaining standard correspondence, files, and reports of the office
Organize and prioritize assignments, cope with varying demands and work under pressure with frequent interruptions
Analyze information, and interpret and apply technical, legal and departmental information encountered in the performance of responsibilities
Develop appropriate, effective and efficient methods of completing assignments through others
Follow complex oral and written instructions
Supervise, work with and communicate effectively with subordinates
Type accurately and at a speed necessary to fulfill job responsibilities
Comply with Mohave County Personnel Policies and Procedures, and Department Regulations
Understand complex valuation and taxation structure
Occasionally travel for meetings and/or conferences
Perform the essential functions of the job specifications with or without a reasonable accommodation
Benefits
Paid Time Off (PTO)
Low-cost, high-value healthcare for you and your qualifying dependents
Enrollment in Arizona State Retirement System
11 Paid Holidays
Company
Mohave County
Mohave County is a government organization that provides public safety, health services, and community programs.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Luke G. Mournian, CPA
Chief Financial Officer
Nathan McDaniel
Chief Information Officer
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