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Bluefors · 5 days ago

Senior Account Manager

Brooklyn, NY

Full-time

Hybrid

Senior Level, Lead/Staff

$140K/yr - $170K/yr

10+ years exp

Bluefors is the industry standard for ultra-low temperature cooling solutions, powering breakthroughs in quantum technology. They are seeking a highly motivated Senior Account Manager to develop and lead strategic customer relationships with major enterprise clients in the quantum technology and high-tech manufacturing sectors.

Industrial EngineeringMechanical Engineering

No H1B

Hiring Manager

Jukka Marjomaa

Responsibilities

Lead strategic account management for a portfolio of key clients across the US and Canada, managing portfolio sales, understanding customer needs, aligning solutions to meet them, and taking ownership of creating, executing, and closing sales opportunities

Develop and execute account strategies that align customer objectives with Bluefors' technology solutions and business goals

Establish and maintain strong, long-lasting customer relationships together with account team and be responsible for driving services initiatives within the account

Collaborate with the sales, and technical teams to deliver excellent customer service and support

Serve as the customer advocate, handling client inquiries, resolving issues in a timely manner, coordinating cross-functional resources, and developing best practices to deliver excellent service and technical support

Monitor market and competitor trends to identify new opportunities and influence strategic direction

Forecast and track account metrics, providing regular performance and pipeline reports to leadership

Contribute to sales process improvement and mentor team members where appropriate

Qualification

Account managementSales experienceTechnical industry knowledgeAnalytical skillsSalesforce familiarityFluency in EnglishCommunication skillsProblem-solving skillsGoal-oriented