Supply Chain & Customer Service Coordinator jobs in United States
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The Lawton Standard Co. · 3 days ago

Supply Chain & Customer Service Coordinator

positionMenomonee Falls, WI
timeFull-time
remoteHybrid
seniorityEntry, Mid Level
money$45K/yr - $55K/yr
date2+ years exp

The Lawton Standard Co. is seeking a detail-oriented and customer-focused Supply Chain & Customer Service Coordinator to support purchasing, logistics, inventory control, and customer communication. This hybrid role ensures materials are sourced efficiently, orders are delivered on time, and customers receive clear support from order placement through delivery.

Industrial EngineeringManufacturingMiningPrecious Metals

Responsibilities

Source and purchase castings, machined parts, raw materials, and related products from approved suppliers
Negotiate pricing, lead times, and delivery terms with vendors
Prepare and issue purchase orders aligned with customer and project requirements
Monitor supplier performance and resolve delivery or quality issues
Coordinate domestic and international shipments with carriers and freight forwarders
Prepare and review shipping documents, including packing slips, bills of lading, and customs paperwork
Track shipments and provide status updates to internal teams and customers
Ensure on-time inbound and outbound deliveries
Maintain accurate inventory records, stock levels, and reorder points
Perform cycle counts and investigate inventory discrepancies
Support forecasting and replenishment efforts
Collaborate with operations to improve warehouse and storage processes
Serve as the primary point of contact for customer inquiries and order updates
Process customer orders and ensure accurate entry in ERP/CRM systems
Communicate proactively regarding lead times, delivery schedules, and changes
Support sales and operations with documentation, quotes, and follow-up

Qualification

Supply chain experienceERP systemsLogistics coordinationMicrosoft OfficeCustomer serviceMulti-taskingManufacturing experienceInternational shippingPurchasing principlesOrganizational skillsAttention to detailVerbal communicationWritten communication

Required

2–4 years of experience in supply chain, purchasing, logistics, or customer service
Strong organizational skills and attention to detail
Excellent written and verbal communication skills
Proficiency with Microsoft Office (Excel, Outlook, Word)
Experience using ERP or inventory management systems
Ability to manage multiple priorities in a small-team environment
High School Diploma or equivalent required

Preferred

Manufacturing, foundry, or metal casting industry experience
Familiarity with international shipping and import/export documentation
Basic knowledge of purchasing or accounting principles

Benefits

401k (with match)
Direct deposit
Fixed weekly schedule
Uniforms paid for by company
Boot reimbursement
Prescription safety glass reimbursement
Plenty of growth opportunities
You’ll be part of a family culture where your contributions are noticed and recognized

Company

The Lawton Standard Co.

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The Lawton Standard Co. is bringing foundries into the future. We are specialists in high alloy and complicated metallurgical castings.
dateFounded in 2019
location
Wisconsin Rapids, Wisconsin, USA
people-size2-10 employees
web-link
https://lawtonstandard.com/

Funding

Current Stage
Early Stage
Total Funding
unknown
Key Investors
NewSpring
2023-07-18Private Equity

Leadership Team

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Tim Flannery
Chief Financial Officer
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Tierney Grutza
Chief Administrative Officer (CAO)
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Recent News

Twin Cities
MPCA sets May 8 deadline or it may yank St. Paul foundry’s permit
2025-04-26
newspringcapital.com
The Bottom Line: NewSpring Invests in Lawton Standard
2025-03-27
BizTimes
Menomonee Falls-based Renaissance Manufacturing Group acquired by De Pere-based company
2024-04-07
Company data provided by crunchbase