Robert Half · 2 hours ago
Business Process Analyst
Cleveland, OH
Full-time
Onsite
Entry, Mid Level
$70K/yr - $80K/yr
2+ years expRobert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. They are seeking a detail-oriented Business Process Analyst responsible for analyzing and improving business processes, identifying key stakeholders, and implementing strategies to enhance efficiency and performance.
ConsultingHuman ResourcesRecruitingSecurity
Responsibilities
Identify and evaluate key stakeholders to understand their needs, interests, and priorities
Conduct interviews, workshops, and surveys to gather insights from stakeholders
Develop and analyze business process models using tools such as flowcharts, process mapping, and swim lane diagrams
Facilitate workshops using Lean and Six Sigma methodologies to identify inefficiencies and generate actionable solutions
Design and implement operational performance metrics to monitor program and departmental success
Organize and lead performance review meetings to assess metrics and drive continuous improvement
Assess stakeholder readiness for proposed changes and develop effective change management strategies
Create and implement communication plans to support the adoption of new processes and solutions
Document business requirements, process models, and solution designs to ensure clarity and alignment
Prepare reports, updates, and presentations for stakeholders and project sponsors to communicate project progress effectively
Qualification
Required
Minimum of 2 years of experience in business analysis or a related field
Proficiency in tools and techniques for requirements gathering and gap analysis
Strong understanding of Lean principles, Lean tools, and process improvement methodologies
Experience with Agile Scrum methodologies and ability to contribute in Agile environments
Solid background in call center customer service and document review processes
Excellent analytical skills and attention to detail for evaluating data flows and process inefficiencies
Effective communication and interpersonal skills to engage with diverse stakeholders
Ability to create structured and impactful presentations and reports for varied audiences
Benefits
Medical
Vision
Dental
Life and disability insurance
401(k) plan
Company
Robert Half
🔒 At Robert Half, we prioritize your security—if you believe you've encountered a scam or fraudulent recruiter, please report it immediately to https://www.roberthalf.com/us/en/fraud-alert.
10001+ employees
H1B Sponsorship
Robert Half has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2023 (31)
2022 (32)
2021 (18)
2020 (22)
Funding
Current Stage
Public CompanyTotal Funding
unknown1978-01-13IPO
Leadership Team
Keith Waddell
President and CEO
Paul Gentzkow
President and Chief Executive Officer, Talent Solutions
Recent News
EIN Presswire
2025-04-14
Company data provided by crunchbase