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Lumenis · 4 weeks ago

Customer Service Engineer - Salt Lake City, Utah

Salt Lake City,UT,US

Full-time

Onsite

Entry, Mid Level

$38/hr - $40/hr

Lumenis is a global medical technology company known for innovative, energy-based solutions and exceptional customer support. They are seeking a skilled and motivated Customer Service Engineer to deliver on-site technical support, installation, and maintenance of advanced equipment, ensuring reliable performance in clinical environments.

BiotechnologyHealth CareMedical

Responsibilities

Install, commission, maintain, and repair company equipment at customer sites

Diagnose and resolve mechanical, electrical, and software issues efficiently

Perform preventive maintenance to maximize system uptime and performance

Provide technical training and guidance to customers and end users

Document service activities, findings, and recommendations accurately

Collaborate with engineering and support teams to improve product reliability

Qualification

Technical certification in EngineeringField service experienceTroubleshooting skillsPLCsNetworking knowledgeControl systems knowledgeCustomer-facing communicationWork independently