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IHMVCU · 2 months ago

Loan Servicing Specialist

Moline, IL

Full-time

Onsite

New Grad, Entry Level

$17/hr - $21/hr

IHMVCU is committed to providing exceptional financial services to its members and community. The Loan Servicing Specialist is responsible for servicing Consumer, Real Estate, and Commercial loans, processing requests, and ensuring compliance with internal and external policies.

Financial ServicesNon Profit

Responsibilities

Understand and perform basic loan servicing functionalities including payment posting, account research, GL processing and balancing, exception processing, loan adjustments, loss draft accounts, title work, total loss accounts, payment protection, insurance questions, account transfers

Respond, inquire and resolve member and team member requests through all communication channels such as e-mails, workflows, phone calls, core system queue items, and instant messages

Review appropriate reports for paid off loans. Verify that the closing was completed accurately and prepare lien release documentation as necessary

Process and maintain functions associated with Collateral & Hazard Insurance. Complete escrow processing including timely payment of taxes and insurance, statements, and annual analysis

Review incoming Subordination and Modification requests to ensure the appropriate items are present. Prepare as necessary

Comprehend federal and state regulations governing credit union lending with emphasis on rules and regulations that apply to Consumer, Real Estate and Commercial lending

Qualification

Loan servicing experienceAnalytic skillsInterpersonal skillsOrganizational skillsProblem-solving skillsAttention to detailCollaboration

Required

High school diploma or equivalent required

Previous experience in loan servicing or a related role within a financial institution

Strong interpersonal skills to include active listening, empathy, relationship building and collaboration

Ability to confidently solve problems independently and possess skills conducive with being on a support team

Reliable, motivated, and strong organizational skills

Proven accuracy and attention to detail is a must

Company

IHMVCU

IHMVCU is a non-profit organization provides financial solutions.

Founded in 1934

Moline, Illinois, USA

201-500 employees

https://www.ihmvcu.org/

Funding

Current Stage

Growth Stage

Leadership Team

Brian Laufenberg

President / CEO

Allan Hosack

CFO/CRO/Wealth & Insurance Practice Leader

Company data provided by crunchbase