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Clark Associates · 2 hours ago

Product Safety Engineer

Lancaster, PA

Full-time

Onsite

Senior Level

7+ years exp

Clark Associates is a rapidly growing, multi-divisional company headquartered in Lancaster, Pennsylvania. As a safety engineer, you will oversee products sourced from the global supply chain to ensure they meet safety standards and lead initiatives to evaluate product safety risks and develop mitigation strategies.

E-Commerce

Growth Opportunities

No H1B

Responsibilities

Define and implement the product safety strategy across key product categories

Serve as the subject matter expert on safety engineering practices, guiding cross functional teams through design, development, and post-market phases

Perform hazard analyses and risk assessments for new and existing products, recommending design improvements, process changes or new technologies to enhance product safety

Collaborate with supplier engineering teams to integrate safety features and mitigation methods into product architecture

Support product compliance teams to ensure all products comply with relevant safety standards and certifications

Collaborate with cross functional teams, such as sourcing, quality, and merchant teams, to evaluate and qualify new suppliers based on technical capability, safety history and compliance

Track and analyze product safety metrics, including but not limited to, field defect rates, production non-conformances, customer complaints, star ratings, warranty repairs, and product claims

Investigate escalated product safety concerns and work with cross-functional internal teams diagnose potential root causes and mitigation methods

Oversee internal and external safety testing protocols for electrical, mechanical, and chemical risks

Serve as the primary point of contact for escalated safety concerns across the organization

Create and maintain technical safety documentation including design safety reviews, and incident tracking

Coordinate with cross-functional teams to manage field actions, such as quarantine or product recall, when necessary

Train the organization on product safety best practices, and ensure learnings are captured for future use

Qualification

Product safety strategyRisk assessmentSafety engineering practicesFMEAStatistical analysesProduct safety standardsMS OfficeAnalytical skillsCustomer service orientationProblem-solving skillsCommunication skills

Required

A minimum of seven (7) years of related experience, with increasing responsibilities, in a global supply chain

Strong experience evaluating product safety or risk assessment in a durable consumer products or appliances industry

Strong comprehension and use of risk management tools: FMEA, fault tree analysis, risk matrices, statistical analyses

Experience working with prescribed product safety standards and organizations such as UL, TUV, NSF, ISO, CPSC, etc

Proficiency with MS Office required (Outlook, Word, Excel, PowerPoint)

Strong analytical and problem-solving skills required

Strong verbal and written communication skills; ability to explain technical and complex concepts in a simple and concise way to ensure ease of understanding

Demonstrated ability to manage multiple assignments and deadlines in a fast-paced environment

Ability to quickly adapt as business needs change; ability to address difficult situations with diplomacy and emotional intelligence

Customer service-oriented attitude with a demonstrated desire to exceed expectations