American Family Insurance · 4 months ago
Consumer Insights Researcher (Hybrid)
WI Madison
Full-time
Hybrid
Mid Level
$62K/yr - $103K/yrAmerican Family Insurance is seeking a Consumer Insights Researcher to perform end-to-end operational functions required to design and execute research with consumers. The role involves analyzing consumer data, managing survey platforms, and translating consumer needs into business implications.
Angel InvestmentFinanceVenture Capital
No H1B
Responsibilities
You will execute all analytical and logistical operations required to maintain a customer research project
You will own, maintain, and develop proficient knowledge of consumer survey platforms
You will analyze data generated by consumer surveys
You will program and test consumer surveys on the survey platform
You will own survey platform supplier relationship
You will build and update standard question and survey templates within survey platform
You will monitor and issue regular reports on survey platform use
Qualification
Required
Demonstrated experience programming and analyzing consumer surveys with Qualtrics
Demonstrated experience analyzing consumer data with SPSS or comparable
Data analysis storytelling experience
Emerging skills in data management
Understanding of insurance industry, insurance terminology, and insurance concepts
Benefits
Comprehensive medical, dental, vision and wellbeing benefits
Competitive 401(k) contribution
Pension plan
Annual incentive
9 paid holidays
Paid time off program (23 days accrued annually for full-time employees)
Student loan repayment program
Paid-family leave
Company
American Family Insurance
For more than 90 years, American Family Insurance has built its reputation on sound principles.
Founded in 2013
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Dan Reed
Founder. President, and MD
Recent News
Business Insider
2025-12-25
globalventuring.com
2025-12-13
2025-11-14
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