Bilingual Customer Service Representative jobs in United States
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Focus People ยท 4 days ago

Bilingual Customer Service Representative

Focus People is seeking a Bilingual Customer Service Representative to ensure frontline customer services are delivered in a timely and professional manner. This role includes providing team support for Customer Service Back Office Operations and assisting with non-phone responsibilities as needed.

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Growth Opportunities

Responsibilities

Deliver consistent, high-quality, customer-focused service in face-to-face interactions
Communicate professionally with customers and agency personnel while conducting business
Collaborate with team members to resolve customer issues efficiently
Provide support to the team by assisting with back-office, non-phone duties when required

Qualification

Bilingual (Spanish)Customer service experienceInnovationDiversityIntegrityCollaborationCustomer focus

Required

Must reside in Locust Grove, Henry County, or Clayton County, GA
Minimum of two (2) years of face-to-face customer service experience
Fluent in speaking and reading Spanish
Ability to complete a paid three-week New Hire Training Program located in downtown Atlanta
Demonstrates core values including integrity, innovation, collaboration, customer focus, and diversity

Company

Focus People

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Focus People began as the brainchild of Amy Shockley in 1994.

Funding

Current Stage
Late Stage
Company data provided by crunchbase