Courier Express · 8 hours ago
Warehouse Operations Manager
Charlotte, NC
Full-time
Onsite
Mid, Senior Level
$60K/yr - $60K/yr
3+ years expCourier Express is seeking a Warehouse Operations Manager to create and streamline standard operating procedures while learning all aspects of the organization through hands-on training. The role involves developing operational procedures, analyzing data to improve service levels, and assisting management with staffing and service decisions.
Freight ServiceLogistics
Hiring Manager
Molly Porter
Responsibilities
Assists in developing standard operating procedures for existing customers as well as new customer implementations
Invests time personally in operations, and analyzes data therein to discover trends in service and take the necessary actions to improve levels
Provides input to upper level staff at a high level to drive change and improve profits
Flexible to learn all the intricacies of our business at a variety of levels/schedules to grow knowledge, drive impact and grow within the organization
Embodies and develops the Courier Express Culture throughout Operations
Assists in providing the tools necessary for operators to be successful in their roles
Assists management with decisions and implementation concerning goals, action plans, staffing, and service
Ensures synergy between operations and customers, both internal and external helping them run smoothly across the company
Qualification
Required
Knowledge of the Courier Industry at all levels
Problem analysis and resolution skills
Excellent written and verbal communication
Leadership skills
Time management and prioritization
Results oriented
Problem solving and analytical skills
Ability to develop and implement action plans to address issues
Developed organizational and people skills
Past experience in managing others
Computer skills
Attention to detail
Knowledgeable in multiple areas of the operation
Self-motivation
Project management skills
Preferred
College degree and/or 3+ year's previous managerial experience in Courier or Transportation Industry
Flexible work schedule
Ability to travel for certain projects required
Benefits
Flexible Hours
Company
Courier Express
Courier Express provides courier delivery services.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Jeff Myers
Chief Operating Officer
Craig Kirksey
Chief Information Officer
Company data provided by crunchbase