NextStep ยท 9 hours ago
Director of Operations
New York, NY
Full-time
Onsite
Director/Executive
$180K/yr - $220K/yr
7+ years expNextStep is a digital, AI-first career platform dedicated to helping top-performing consultants navigate career transitions. The Director of Operations will lead operational excellence across the organization, drive strategic initiatives, and build scalable systems that enable growth.
Computer Software
Responsibilities
Set operational strategy and translate it into executable plans that align with business objectives
Own critical business operations, spanning process optimization, resource allocation, performance management, and cross-functional coordination
Lead operational planning cycles, budgeting, forecasting, capacity planning, and strategic roadmapping
Build and refine operating models, governance structures, and workflows that scale with the business
Partner directly with executive leadership and functional heads to drive high-impact initiatives and remove blockers
Establish metrics, dashboards, and reporting frameworks that provide visibility into operational health and business performance
Lead, develop, and scale operations teams, building capability and fostering a culture of execution excellence
Qualification
Required
7-10+ years of experience in consulting (MBB, Big 4, or boutique firms) or senior operations roles in fast-growing organizations
A proven track record of leading operations at scale, whether building new functions, optimizing existing ones, or driving transformation
Strategic thinking combined with operational rigor
Strong analytical and financial acumen (i.e., you build business cases, manage P&Ls, and use data to drive decisions)
Experience leading and developing high-performing teams (i.e., you know how to hire, coach, and scale operational talent)
Executive presence and influence, meaning you can partner effectively with C-suite leaders and drive alignment across the organization
Comfort operating in dynamic, high-growth environments where priorities shift and you need to build infrastructure in real time
Company
NextStep
NextStep is a digital, AI-first career platform built to help consultants and top performers take their next step.
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase