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LiftOne · 18 hours ago

Sales Training Manager

Charlotte, NC

Full-time

Onsite

Mid, Senior Level

5+ years exp

LiftOne is a family-owned company focused on supporting the supply chain and delivering critical goods. The Sales Training Manager leads the Sales Training and Customer Training Programs, overseeing a team to develop training for Account Managers and implement customer training to drive revenue growth and cost management.

IndustrialRentalWarehousing

Comp. & Benefits

Responsibilities

Provide tactical leadership and direction for LiftOne customer training, sales training and account manager career development

Provide mentoring, development, and performance management for a team of instructors and support staff who may work in any of LiftOne’s branches across the Southeast U.S

Collaborate with regional sales managers and stakeholders to determine account manager on-going training needs

Develop training schedules that meet region and account manager hiring and development needs

Strategically identify opportunities to grow training profitability with new and existing customers. Develop plans for growing existing accounts. Create partnerships with new strategic accounts

Build a strong understanding of customer needs and issues (training needs, cost-benefit of training, return on investment, etc.)

Develop loyal (not just satisfied) customers. Build an understanding and expertise about our customers through business partnership, integrity, commitment, and responsiveness

Ensure all material handling equipment operator training (internal and external) meets OSHA/ANSI requirements

Support customers with equipment and component related technical issues as well as tracking and trending as a demand signal for additional training solutions

Partner across workgroups and with key stakeholders and subject matter experts to manage training projects resulting from company initiatives, new equipment and job scope changes, etc. and support effective implementation of training solutions

Support implementation of training, as assigned. This may include developing and instructing sales training, customer training, and leadership training

Embrace technology to the fullest; always striving to find a better, faster, simpler way to meet our customer needs and build our technicians capabilities

Partner with the Technical Training Manager to ensure resources are available to support all LiftOne training needs

Other duties as assigned

Qualification

Sales training managementProject managementNegotiation skillsADDIE ModelSalesforceSAPMicrosoft Office SuiteCustomer trainingTechnical trainingTeam leadership