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Royal American Management, Inc · 1 day ago

ASSISTANT COMMUNITY MANAGER - Rock Pointe

Rock Pointe Apartments - Thomasville, AL 36784

Full-time

Onsite

Entry Level

$16/hr - $18/hr

1+ years exp

Royal American Management, Inc is seeking an Assistant Community Manager for Rock Pointe. The role involves acting as an administrative assistant, supporting the Community Manager with leasing, marketing, and resident relations while ensuring compliance with company policies.

Real Estate

Growth Opportunities

Responsibilities

Create a positive, welcoming, supportive environment for residents, visitors, and community associates

Assist Community Manager in attracting, screening, and selecting prospective residents in accordance with federal, state, governing program laws and regulations utilizing the set Resident Selection Criteria

Maintain knowledge and awareness of market conditions affecting leasing and operations

Assist Community Manager in developing and executing marketing and advertising campaigns for apartment leasing

Assist with development and implementation of resident services programming

Maintain sound rent collection procedures, including following up with delinquent accounts

Deliver rent deposits to bank and submit relevant documentation

Assist in overseeing the security deposit administration including inspecting units to determine residents balance or refund, prepare disposition letters, and process security deposit returns

Maintain familiarity with all procedures and requirements for accounts payable

Assist in the preparation of the annual operating budget, and works with the Community Manager to maintain budgetary guidelines

Assist in monitoring landlord-tenant relations and mediate disputes when necessary

Utilize maintenance software program to enter in and track service request, and regularly review maintenance reports

Inspect apartments for move in condition and turn over status

Inspect property grounds, office, community room(s) and all other amenities to ensure they are clean and maintained

Ensure all contractors/vendors have approval from Vendor Compliance prior to performing any work on the property, once approved monitor the activities being performed

Qualification

Property management experienceCustomer service skillsCommunication skillsComputer literacyOne SiteLeasing Consultant functionsMarketingAdvertisingBudget preparationResident relations

Required

High School Diploma or Equivalent

Ability to perform all functions of a Leasing Consultant

Work flexible schedule, including evenings and weekends

Travel for the purpose of conducting property business. Must have a government issued state ID, or valid driver's license if required by Management based on location/property or business needs

Work under multiple time constraints

Computer literacy

Excellent customer service skills

Demonstrate strong written and oral communication skills

Must be able to access all areas of the propertys grounds and structures, including multilevel structures, with or without the aid of an elevator

Work with a computer for a minimum of 7 hours daily either standing or sitting

Effectively communicate with applicants, residents, vendors and supervisors in e-mail, by phone, or in person regarding day-to-day operations of the property