Home Improvement Customer Service Representative jobs in United States
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Ace Handyman Services of West STL County ยท 1 day ago

Home Improvement Customer Service Representative

positionSt Louis, MO
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level
money$18/hr - $20/hr

Ace Handyman Services is a leading provider of home improvement services, specializing in carpentry, plumbing, electrical, painting and drywall repairs. We're looking for a reliable and detail-oriented Customer Service Representative to manage day-to-day office operations and provide accurate project estimates for residential home improvement jobs.

Construction

Responsibilities

Coordinate scheduling of appointments, and crew assignments
Maintain accurate records, including client files, and job documentation
Manage incoming and outgoing communications, including calls and emails
Review project plans, specifications, and customer needs to prepare accurate cost estimates
Source pricing for materials
Prepare and present written estimates and proposals to clients
Collaborate with sales and project management teams to ensure customer satisfaction
Track and update project costs, budgets, and change orders as necessary

Qualification

Estimating in constructionResidential construction knowledgeMicrosoft Office SuiteEstimating softwareCustomer service skillsOrganizational skillsCommunication skills

Required

Proven experience in office management and/or estimating in the construction or home improvement industry
Strong knowledge of residential construction methods, materials, and pricing
Excellent organizational and multitasking abilities
Proficient in Microsoft Office Suite (Word, Excel, Outlook); experience with estimating software is a plus (e.g., ServiceTitan)
Exceptional communication and customer service skills
Valid driver's license and reliable transportation for site visits

Preferred

Experience working with homeowners and a basic understanding of residential building codes
Familiarity with CRM systems and project management tools

Benefits

401(k) matching
Competitive salary
Paid time off
Health Insurance

Company

Ace Handyman Services of West STL County

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Ace Handyman Services of West STL County is centrally located in St Louis County and offers local handyman services to cover all of St Louis County, including Ballwin, Chesterfield, Creve Coeur, Des Peres, Ladue, Kirkwood and Brentwood.
dateFounded in 2022
location
Ballwin, Missouri, US
people-size2-10 employees
web-link
https://www.acehandymanservices.com/offices/west-stl-county

Funding

Current Stage
Early Stage
Company data provided by crunchbase