Denver Boulder Couriers ยท 3 days ago
Customer Service Representative
Boulder, CO
Full-time
Onsite
New Grad, Entry Level
$18/hr - $20/hrDenver Boulder Couriers is seeking a Customer Service Representative to assist customers via phone and email in a courteous and professional manner. The role involves entering customer orders, processing credit card transactions, and assisting with billing inquiries in a fast-paced environment.
Courier ServiceFreight ServiceSame Day DeliveryTransportation
Hiring Manager
Chris Grealish
Responsibilities
Entering customer orders in DBC computer system that are called in or placed through our website
Processing credit card orders
Answering customer billing inquiries
Updating customer account info and change of address location info
Assisting sales department with quote responses and correspondence
Working with the dispatch staff to help maximize scheduling efficiency
Qualification
Required
Strong customer service experience and background
Strong attention to detail is mandatory
Must be flexible and able to wear many hats at times
Benefits
Hourly wage with regular reviews and raises
Flexible schedule ( we are open Monday through Friday 8am to 5pm )
Possibility for advancement to management position
Paid holidays
Kaiser Health Plan
Company
Denver Boulder Couriers
Denver Boulder Couriers is a freight company that offers various delivery solutions such as same-day, overnight, and regular logistics.
Founded in 1987
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase