Chetola Resort & Conference Center · 11 hours ago
Controller
Blowing Rock, NC
Full-time
Onsite
Senior Level
5+ years expChetola Resort is a luxury destination in the heart of the Blue Ridge Mountains, committed to delivering exceptional guest service. They are seeking a proactive Controller to oversee the resort’s accounting operations, ensure compliant financial reporting, and guide financial strategy while collaborating closely with the Executive Team.
HospitalityResorts
Responsibilities
Oversee the accounting department, including accounts payable, accounts receivable, payroll, and bank reconciliations
Maintain and enhance accounting policies, procedures, and internal controls
Prepare monthly, quarterly, and annual financial statements and reports, including budgets, forecasts, and tax planning
Work with the Executive Team to guide financial decisions through clear, timely financial insights
Develop, recommend, and monitor financial performance benchmarks and KPIs
Coordinate and lead audits, including preparation of required documentation
Ensure financial systems and controls support accurate guest billing, folios, and charges, minimizing discrepancies and surprises
Partner closely with Front Office, Rooms, Food & Beverage, and Operations leaders to resolve billing or financial issues quickly, discreetly, and professionally
Support timely payroll and vendor payments to maintain team morale and uninterrupted resort operations
Identify and correct financial or process gaps that could negatively impact the guest experience or service flow
Promote clear cross-department communication so issues are resolved without friction or guest repetition
Ensure full compliance with all federal, state, and local financial regulations
Identify financial risks and recommend mitigation strategies
Maintain confidentiality, professionalism, and discretion when handling sensitive financial or employee-related matters
Provide clear financial insights to support operational and strategic decision-making
Recommend performance benchmarks and help track key financial KPIs
Partner with department leaders to manage budgets and improve financial performance
Balance fiscal responsibility with service-driven operational needs and staffing requirements
Hire, train, and supervise accounting team members
Foster a culture of accountability, accuracy, collaboration, and service-minded professionalism
Evaluate team workflows and implement process improvements that enhance efficiency and reliability
Qualification
Required
A detail-oriented and trustworthy financial leader with a strong command of accounting principles and business operations
Confident working both independently and collaboratively with cross-functional teams
Capable of balancing day-to-day financial tasks with long-term strategy
Known for your integrity, analytical skills, and ability to meet deadlines
Able to thrive in a hospitality setting and adapt to a dynamic resort environment
Understands how financial accuracy, discretion, and timeliness directly impact guest trust and service quality
Approaches financial leadership with a hospitality mindset—calm, solutions-oriented, and collaborative
Values being present and engaged on-site to build strong partnerships, support operations, and stay closely connected to the business
Bachelor's degree in Accounting, Finance, Business Administration, or a related field (Master's preferred)
Minimum of 5 years of progressive accounting experience, with leadership responsibilities
Strong understanding of GAAP, financial reporting, and audit practices
Excellent communication skills and the ability to explain financial concepts clearly
Preferred
Experience with M3 and Insight accounting systems preferred
Previous hospitality, resort, or club experience is a plus and strongly preferred in service-driven environments
Benefits
Comprehensive benefits package including health, dental, vision, supplemental plans, PTO, and resort perks
Company
Chetola Resort & Conference Center
Discover the Best Kept Secret in NC for Meetings & Events Conveniently located in the midst of the North Carolina Blue Ridge Mountains and within walking distance to the quaint mountain village of Blowing Rock, Chetola Resort & Conference Center is perfectly designed to help you get away from the big city, and help you Elevate your stay! Corporate meetings, training, and planning retreats are our passion.
51-200 employees
Funding
Current Stage
Growth StageRecent News
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