Federation of State Medical Boards · 15 hours ago
Manager, Product and Systems Delivery
Euless, TX
Full-time
Hybrid
Senior Level
7+ years expFederation of State Medical Boards is seeking a hands-on technical leader for the role of Manager, Product and Systems Delivery. This position involves managing a cross-functional team to ensure high-performing systems that align with FSMB’s strategic objectives while overseeing various technical and project management responsibilities.
Non-profit Organization Management
Responsibilities
Provide day-to-day leadership and mentorship to a team of IS professionals
Foster a culture of accountability, innovation, and continuous improvement
Manage performance goals, development plans, and professional growth for team members
Collaborate closely with other departments to align IS initiatives with organizational priorities
Ensure system reliability, scalability, and security across all platforms
Provide technical direction and support for solutions
Oversee incident management, root cause analysis, and continuous service improvement
Partner with infrastructure, IS development, and vendor teams to optimize solutions
Oversee product owners and systems analysts to ensure effective business requirements gathering and solution delivery
Operate effectively across the full systems ecosystem to ensure alignment, integration, and efficiency
Manage project lifecycles using agile methodologies
Balance strategic planning with tactical execution and a willingness to roll up sleeves and execute alongside the team
Ensure rigorous testing and quality assurance before system releases
Guide team members on implementation of best practices for systems analysis, quality assurance, and change management
Develop metrics and reporting to monitor system performance and service levels
Contribute to IT governance, data privacy, and compliance initiatives
Qualification
Required
Bachelor's degree in Information Systems, Computer Science, or related field
7+ years of experience in IT or IS roles, including at least 3 years in a leadership or management capacity
Strong understanding of application lifecycle management, systems integration, and IT service delivery
Experience managing multidisciplinary technical teams
Hands-on experience with enterprise applications (e.g., ERP, or similar) and integrations with custom solutions
Strong understanding of databases, APIs, and system architecture
Excellent leadership, communication, and interpersonal skills
Strong team orientation, project management and analytical skills
Strong analytical and problem-solving abilities
Ability to manage multiple priorities in a fast-paced environment
Strategic mindset with attention to operational excellence
Preferred
Knowledge of Agile/Scrum framework
Company
Federation of State Medical Boards
Since our founding in 1912, FSMB has served as a forum for connecting state medical and osteopathic boards to share best practices and discuss issues of medical regulation.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Humayun "Hank" Chaudhry, DO, MACP, FRCP
President and CEO
Todd Phillips
CFO
Company data provided by crunchbase