Undercover Snacks · 21 hours ago
Sales Operations Support Specialist
Undercover Snacks is a mission-driven snack company that is experiencing rapid growth and is looking for a Sales Operations Support Specialist. This role involves supporting sales teams by managing vendor onboarding, promotions, deductions, and maintaining sales documentation while working cross-functionally with various departments.
Responsibilities
Set up items and manage vendor onboarding and information maintenance in broker, retailer & distributor systems
Manage GDSN, portals, New Item Forms, promos, deductions support and price changes
Track POs, pricing, contracts, and basic sales reports
Manage distributor inventory levels
Record and manage Promotions and Deductions using 3rd party software
File distributor deduction disputes and manage resolution process
Maintain and organize sales documentation, trackers, and internal records
Serve as a primary point of contact for distributor, retailer, and broker information requests
Manage promotional and seasonal calendars
Manage and update internet, ecommerce, and website product listings
Provide product details, technical specifications, and regulatory information to customers and partners
Support internal process organization (organize image libraries, forms, trackers, folders, systems)
Handle special projects in support of the CEO, sales, and marketing teams
Qualification
Required
2–5+ years of experience working for a brand, broker, retailer or distributor in a sales support or related role
Strong attention to detail and organizational skills
Experience with promotion and deduction management and item setup
Comfortable and experienced working with retailer portals, spreadsheets, and data entry
Proficiency in Excel, Google Sheets, Outlook and PowerPoint
Nimble, adaptable, and comfortable with change in a high-growth environment
Preferred
Bachelor's degree in a relevant field preferred
Benefits
Competitive salary and paid time off
Comprehensive benefits including medical, dental, vision, and 401(k)