Global Guardian · 1 month ago
Global Security Operations Analyst
McLean, VA
Full-time
Onsite
Entry, Mid Level
1+ years expGlobal Guardian is a leading provider of emergency medical and security solutions for corporations and individuals. The Global Security Operations Center (GSOC) Analyst will manage security operations requests, client data, and assist clients under duress traveling overseas, reporting directly to the Operations Center Director and the VP of Operations.
Security
Responsibilities
Build mission briefs based on client’s itinerary and required security posture
Coordinate and direct international security team members in support of clients under duress
Identify and prioritize emergency situations as they develop internationally
Communicate effectively verbally and in writing with a diverse group of people to include C-Suite executives, support staff, international security operators, international law enforcement and international operation centers
Perform Operations Center functions such as responding to phone calls and emails, entering and updating client data, maintaining duty logs, updating and organizing company shared drive files and applications
Conduct regular client interface and account management related functions while delivering exceptional customer service
Manage GPS-based global tracking devices and platform
Troubleshoot and resolve possible technical issues of tracking devices and platform
Perform all other related duties as assigned including but not limited to assisting with marketing efforts and the creations of intelligence products
Provide support for aerial medical evacuations
Respond to crisis-level events to facilitate emergency extractions and protection as needed
Qualification
Required
At least 1-2 years in a customer support/physical security environment
Ability to manage multiple projects at a time while paying strict attention to detail
Interest in executive protection, travel, and security services
Excellent verbal and written communication skills to interact with large corporate clients and high net worth families and individual
Must possess strong problem-solving skills and ability to work independently with minimal guidance
Strong attention to detail
Provide security posture recommendations for travelers
Experience in delivering client-focused solutions based on customer needs
Preferred
Working understanding of physical security and executive protection
Military Experience preferred, Veteran Friendly Organization
Bachelor's Degree in International Relations, Security Studies, Political Science, or related field
Travel Experience
Bilingualism is a plus
Company
Global Guardian
Global Guardian provides personnel tracking, emergency response, security, medical support, and evacuation services.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknownKey Investors
Align Capital Partners
2023-08-15Private Equity
2015-01-01Series Unknown
Leadership Team
M
Mark Street
Chief Information Officer
Recent News
globallegalchronicle.com
2025-11-28
2025-11-07
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