Acumenz Consulting · 2 days ago
ServiceNow Architect
Maryland, United States
Full-time
Onsite
Senior Level, Lead/Staff
12+ years expAcumenz Consulting is a leader in providing digital services for government customers. They are seeking a highly experienced ServiceNow Solutions Architect & Technical Manager to lead enterprise-scale ServiceNow architecture, drive platform modernization, and provide hands-on technical leadership for complex federal implementations.
ConsultingInformation TechnologyIT InfrastructureMobile Apps
No H1B
U.S. Citizen OnlyHiring Manager
Harshvardhini Munwar
Responsibilities
Lead the ServiceNow Architecture development, enhancements, and implementations
Collaborate with customers and stakeholders in utilizing ServiceNow for managing enterprise services and enhancements using new technologies (i.e., AI and automation)
Build roadmaps, provide recommendations, and lead the development and adoption of new technologies and services to enhance and fully leverage ServiceNow capabilities
Provide assistance to development teams as needed
Collaborate with Stakeholders and Clients to understand their business needs and translate them into technical solutions, ensuring alignment between ServiceNow capabilities and business requirements
Ensure technical deliverables are complete, consistent, high-quality, on time, and deliver valued outcomes
Ensure adherence to ServiceNow best practices, including platform governance, security, and compliance
Collaborate with developers and system administrators to deliver scalable and reliable ServiceNow configurations and customizations
Lead efforts to optimize the performance and functionality of ServiceNow through monitoring, maintenance, and tuning
Provide technical leadership for complex ServiceNow implementations, including data migration, workflow automation, and portal development
Design and implement solutions following established Configuration Management policies and standards
Qualification
Required
Bachelor's degree in a technical field such as System Engineering, Computer Science, Information Systems, Engineering Science, Engineering Management, or related discipline, or equivalent experience/combined education, with 12 years of professional experience; or
10 years of professional experience with a related Master's degree
18+ years of experience may be accepted in lieu of a degree
10+ years of experience as a ServiceNow Developer
5+ years as a ServiceNow Solutions Architect
5+ years leading ServiceNow development teams
Must be able to obtain and maintain a Public Trust
ServiceNow Certified Application Developer (CAD)
ServiceNow Certified System Administrator (CSA)
At least 2 ServiceNow Certified Implementation Specialist (CIS) certifications, showcasing deep expertise in multiple ServiceNow areas such as ITSM, ITOM (HAM and SAM), Discovery, Service Mapping, CSM, SPM, or APM
At least 5+ years of experience with technical discussions and reviews
5+ years of experience with developing ServiceNow solutions across various platform applications, such as ITSM, ITOM (HAM and SAM), ITBM, CSM, SecOps, GRC, HR
5+ years of Industry experience (e.g. Financial Services, Healthcare, High Tech, Manufacturing, Retail, etc.)
5+ years of experience across numerous parts of the ServiceNow platform and experience with commonly integrated third-party technologies
5+ years of technical leadership experience driving change/solutions
Experience with commonly integrated third-party technologies
Excellent understanding of system architecture, design principles, and impacts
Experience supporting IT-related data integrity (CMDB, HAM, SAM, etc.)
Experience with Web development, including technologies such as X-HTML, CSS3, SQL, XML, Angular, JavaScript, PHP, .NET, or Java
Experience with implementing Java scripting to support automation across the various modules in ServiceNow
Experience with REST and SOAP web service protocols
Experience with Business Rules, Workflow, Identification Rules, Workspaces, and External Portals
Knowledge of SAML, Active Directory, or LDAP
Specialized ServiceNow Developer Certifications, including ITSM, HAM, SAM, ITBM, CSM, SecOps, GRC, TRM/APM, or HR
Project Management or Agile certification
ITILv4 Foundations Certification
Experience with Agile methodologies and project management practices
Comfortable presenting to large audiences, including senior leadership, government clients, and stakeholders
Ability to explain complex technical solutions in clear, non-technical terms
Excellent technical leadership skills and initiative to take on additional responsibilities
Experience supporting ServiceNow work with the US Federal Government
Excellent written and oral communication skills to deliver technical solutions and succinctly
Ability to work in a high-growth, fast-paced environment
Ability to multitask and self-assign work in a fast-paced environment
Company
Acumenz Consulting
Acumenz Consulting Inc. offers strategic consulting with a focus on Enterprise Solutions, Custom Solutions, and Business Intelligence.
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase