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FoodScience, LLC · 2 days ago

Strategic Account Manager

United States

Full-time

Remote

Mid, Senior Level

FoodScience, LLC is hiring a Strategic Account Manager for their Chewy account. This role involves driving revenue and growth while managing cross-functional strategies and ensuring effective execution of marketing and sales initiatives.

Health CareManufacturingPetWellness

Responsibilities

Extensive expertise and hands-on experience working with eCommerce platforms and customer landscapes

Comprehensive understanding of how eCommerce aligns with and influences overarching business strategies

Proficiency in establishing best-in-class benchmarks, KPI’s and direct involvement in catalyzing change and achieving impactful results

Robust blend of creative and analytical capabilities complemented by a strong financial aptitude

Skill in connecting consumer insights, customer needs, design elements, and technological landscapes to unearth novel avenues for growth

Proven ability to effectively oversee multiple brands, projects, and timelines simultaneously

A strategic mindset coupled with tactical proficiency and an entrepreneurial drive to initiate impactful actions

Skill in recognizing and thoroughly analyzing opportunities, crafting sales strategies and tactics, and adeptly managing sales and accrual budgets

Proven capability in assembling, motivating, nurturing, and utilizing the potential of cross-functional teams and agency partners to surpass anticipated outcomes

Demonstrate robust interpersonal skills and adeptness in managing influence, supported by effective verbal and written communications

Maintain a balance between strategic thinking, strong analytical skills, a problem solving mindset, and the capability to execute plans efficiently

Lead and hold FSC accountable, ensuring the attainment of goals and meeting expectations

Display agility and a proactive approach, inclined towards experimentation, learning and iterative processes

Adaptability to fluid environments where processes might not be rigidly defined

Possess innate leadership qualities, coupled with adeptness in influence management, negotiation and conflict resolution

Collaborate seamlessly across all organizational levels, fostering cross functional cooperation

Exhibit a high level of organizational skill and a steadfast commitment to follow through

Thrive in a highly collaborative, cross-functional department

Experience utilizing the key metrics and measurements of success from various eCommerce platforms, and leverage for business success

Proficient understanding of the Business to Consumer (B2C) model, comprehending consumer engagement and purchasing behavior

Familiarity with the basics of Digital Platforms encompassing SEO, SEM

Knowledgeable about P&L and proficient in utilizing various tools and metrics crucial for planning, executing, and measuring outcomes

Proficiency with MS Office applications

Achieve top-line revenue targets for the branded animal business within the budget

Ensure annual compliance with set margin expectations

Strategically utilize accrual funds to foster growth

Promote growth and market share expansion within designated territories

Qualification

ECommerce expertiseMarketplace vendor knowledgeSalesForce proficiencyDigital advertising knowledgeB2C model understandingAnalytical skillsCross-functional collaborationLeadership qualitiesCommunication skillsProblem-solving mindset

Required

Drive alignment on strategies, tactics, budgets, and execution across the marketing, operations, creative, finance, and sales teams

Spearhead the management of activities and expenditures across designated customers and platforms, aiming to surpass budgetary objectives

Secure substantial growth in revenue beyond category standards within the assigned territory

Lead the development and implementation of brand-specific marketplace selling strategies in collaboration with brand and creative teams, alongside third-party agencies

Evaluate the competitive landscape and devise strategies to maximize business expansion

Act as an ecommerce subject matter expert, advocating for the channel while leveraging its potential to enhance business across all channels

Actively collaborate with other leaders to refine existing strategies based on evolving market insights and data

Ensure flawless execution and effective communication with Supply Chain regarding customer promotions, customized programs, and operational adjustments that may impact the business

Continuously identify, propose and implement process enhancements to optimize ecommerce operations

Uphold brand equity and integrity while meeting business expectations

Keep meticulous and accurate records in SalesForce and other platforms, maintaining best-in-class notes and documentation

Report updates and progress against KPI's, including providing market forecasts and key drivers

Knowledge of marketplace vendor platforms such as Amazon Vendor Central, Chewy Vendor Portal, Walmart Connect

Knowledge of retailer media advertising platforms and a basic knowledge of digital advertising concepts

Extensive expertise and hands-on experience working with eCommerce platforms and customer landscapes

Comprehensive understanding of how eCommerce aligns with and influences overarching business strategies

Proficiency in establishing best-in-class benchmarks, KPI's and direct involvement in catalyzing change and achieving impactful results