Castleberry Services, Inc. · 8 hours ago
IT Support Specialist
Lufkin, TX
Full-time
Onsite
Senior Level
5+ years expCastleberry Services, Inc. is a leading Managed Service Provider (MSP) dedicated to delivering comprehensive IT solutions that empower businesses. The IT Support Specialist will be responsible for handling technical support inquiries, troubleshooting hardware and software issues, and ensuring that all technology systems function seamlessly.
Information and Communications Technology (ICT)Information TechnologyNetwork HardwareNetwork Security
Responsibilities
Handling technical support inquiries
Troubleshooting hardware and software issues
Maintaining desktop computers
Providing efficient help desk support
Diagnosing and resolving technical problems
Collaborating with the IT team
Ensuring that all technology systems function seamlessly to support the organization’s operational goals
Qualification
Required
Minimum 5 years of experience
Strong knowledge of Microsoft, Google, and Apple environments
Strong knowledge of desktop and server installation/support
Proficiency in network hardware (firewalls, routers, switches, wireless access points)
Experience with VoIP solutions
Solid understanding of cybersecurity best practices
Excellent problem-solving skills, attention to detail, and the ability to work independently or in a team
Preferred
Relevant certifications (e.g., CompTIA A+, Network+, Microsoft Certified, etc.) are a plus
Company
Castleberry Services, Inc.
Since our establishment in 1998, Castleberry Services Inc.
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase